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Forum Discussion
Orbi Rb-50 not port forwarding ?
Been trying to figure this thing out but it doesn't seem to want to open the actual port.
Orbi Rb-50 and satellite running in router mode.
Xfinity 1gb service running through an arris surfboard T25
I assigned the appliance ( tank controller ) a reserved up address. Followed all instructions on the orbi walkthrough and the correct IP and port is listed in the port forwarding list. But using canyouseeme or port check tools show the port is still closed. The weird thing is that briefly yesterday it opened the port( 2000) on my external IP address that gave me limited functionalaty of the device but once I went through the programming of the controller and did a reboot on the device and Orbi the port closed. I checked the ip address that is outgoing ( what's my ip . Org ) and it's the same and still closed.
I have some serious issues ( since I bought it) with this Orbi and seems like when I force software updates or try to make changes the thing locks up and takes me having to fully reset to factory defaults to just get it to work.
The modem ( Arris surfboard T25)is mine( bought ) but has some security feature on it that will only allow me to view certain pages. It's asking for a password of the day to view anything so no way for me to even check DMZ etc. ..FWIW I've been fighting this thing for about a week Xfinity claims it's no way to be their approved modem as the router is the one who has the ability to forward ports. No way for the Arris to block a specific IP or port that the Orbi is in control of.
I've read through all the other posts about port forwarding and most were wifi radios on gateways or issues like that. I don't have any thing other than a modem powering the Orbi so no double NAT etc.
Any help would be appreciated. I'm ready to get rid of / upgrade the Orbi but the newer versions and most others have tons of bad reviews as well. My luck I would go spend all the money and it will still happen.
Orbi Rb-50 and satellite running in router mode.
Xfinity 1gb service running through an arris surfboard T25
I assigned the appliance ( tank controller ) a reserved up address. Followed all instructions on the orbi walkthrough and the correct IP and port is listed in the port forwarding list. But using canyouseeme or port check tools show the port is still closed. The weird thing is that briefly yesterday it opened the port( 2000) on my external IP address that gave me limited functionalaty of the device but once I went through the programming of the controller and did a reboot on the device and Orbi the port closed. I checked the ip address that is outgoing ( what's my ip . Org ) and it's the same and still closed.
I have some serious issues ( since I bought it) with this Orbi and seems like when I force software updates or try to make changes the thing locks up and takes me having to fully reset to factory defaults to just get it to work.
The modem ( Arris surfboard T25)is mine( bought ) but has some security feature on it that will only allow me to view certain pages. It's asking for a password of the day to view anything so no way for me to even check DMZ etc. ..FWIW I've been fighting this thing for about a week Xfinity claims it's no way to be their approved modem as the router is the one who has the ability to forward ports. No way for the Arris to block a specific IP or port that the Orbi is in control of.
I've read through all the other posts about port forwarding and most were wifi radios on gateways or issues like that. I don't have any thing other than a modem powering the Orbi so no double NAT etc.
Any help would be appreciated. I'm ready to get rid of / upgrade the Orbi but the newer versions and most others have tons of bad reviews as well. My luck I would go spend all the money and it will still happen.
4 Replies
Dapg8gt wrote:
The modem ( Arris surfboard T25)is mine( bought ) but has some security feature on it that will only allow me to view certain pages. It's asking for a password of the day to view anything so no way for me to even check DMZ etc. ..FWIW I've been fighting this thing for about a week Xfinity claims it's no way to be their approved modem as the router is the one who has the ability to forward ports. No way for the Arris to block a specific IP or port that the Orbi is in control of.Can you give us a screenshot of your Orbi port forwarding configuration page?
Is your Arris cable modem in bridge mode or is it also doing routing functions? If the modem is not in bridge mode, then you have to port forward on the Arris to the Orbi before it can port forward successfully. If the cable modem is doing routing as well as your Orbi then you have Double NAT, which is not ideal but should not prevent port forwarding if you port forward from the Arris to the Orbi or setup the Orbi as the DMZ on the Arris.
One way to verify if your Arris is in bridge mode is to look at the Internet IP shown on your Orbi. Is it the same IP displayed by https://canyouseeme.org/? It will not be the same if your Arris is also doing routing and can prevent port forwarding by your Orbi.
- The Arris is literally just a broadband modem no wireless functions. It's run straight into the Orbi that is set up in router mode.
There is no need to bridge it as it's made to run into a router as per the manufacturer and Xfinity techs( but I seemed to know more then the Xfinity "tech" just with the research I've done over the last few days.- Its the general port forwarding/port triggering page.
