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sketch8's avatar
sketch8
Tutor
May 21, 2019

Orbi RBK 50 Wifi too slow

I have 1gb internet speed. I changed my old rounter with RBK50. I noticed that the speed of wifi is too slow. I am getting around 40mbps download and 15mbps on upload. I tried to speed test on my desktop using wired on orbi and I am getting 320mbps download and 250mbps upload. Hope someone can help me regarding this issue 

13 Replies


  • sketch8 wrote:

    I have 1gb internet speed. I changed my old rounter with RBK50. I noticed that the speed of wifi is too slow. I am getting around 40mbps download and 15mbps on upload. I tried to speed test on my desktop using wired on orbi and I am getting 320mbps download and 250mbps upload. Hope someone can help me regarding this issue 


    I'm a bit lost in this. What speeds do you get where?

     

    You will never get wifi speeds of 1 Gbps.

     

    What firmware version do you have on the device? A number is more useful than "the latest".

    It might also help if you told people what the modem is in front of this router. The model number could be useful.

     

     

    • sketch8's avatar
      sketch8
      Tutor

      I am getting 320mbps on wired computer. When I tried to connect through WiFi I am getting 40mbps download. I have 1gb internet speed

      • FURRYe38's avatar
        FURRYe38
        Guru

        What Firmware is currently loaded?
        What is the Mfr and model# of the ISP modem the NG router is connected too?
        Is the Orbi system operating in Router or AP mode?

         

        What is the size of your home? Sq Ft?
        What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

         

        What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
        Any Wifi Neighbors near by? If so, how many?
        What devices are you using to wireless speed test? 

         

        Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

        Try disabling the following and see:
        Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


        sketch8 wrote:

        I am getting 320mbps on wired computer. When I tried to connect through WiFi I am getting 40mbps download. I have 1gb internet speed


         

  • Can you find out what the Manufacture and model# of the ISP modem that the Orbi is connected too? Or is there just a wall LAN port connect point? 

     

    6-7Meters is too close between the RBR and RBS, 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    Try turning OFF the RBS and test only with the RBR online. 

     

    You might do a factory reset and setup the RBR from scratch with a wired PC and web browser and make those changes as suggested. Speed test wired PC with speedtest.net first. Then wireless. 

    • sketch8's avatar
      sketch8
      Tutor

      The modem model number is pr-500mi. orbi connected via LAN 1 using cat 6 cord.

       

      When i tried to go beyond 7meters im getting Backhaul Status - POOR, even now. I have poor status

       

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      • FURRYe38's avatar
        FURRYe38
        Guru

        Ok, building materials concrete and metal or wood and such? 

         

        Set the RBS back to where you had good status. 

         

        Do you know if the ISP Modem has a built in router and wifi by chance? Searching brings up asian data for this modem and possible built in router...hard to tell. 

         

         

  • That means the Orbi has detected that your ISP modem has a built in router already:

    This would be a double NAT condition which isn't recommended. Couple of options,
    1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop