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ORBI RBK23 in Router Mode can not set custom DNS
Hello all, just deployed 3 node RBK23 in one of my locations and everything is fine except that even though I am in router mode the only way that I can put in my own custom DNS (off of the ISP provided DNS) is to change the (Setup > Internet Setup >) Internet IP Address to "Use Static IP Address". Otherwise the "Use These DNS Server" option is greyed out.
The RBR20 is in router mode and my ISP is Comcast/Xfinity (I have one of their new Advanced Gateways in Bridge mode).
I replace an Eero 3 node mesh system with this unit b/c I wanted the backhaul and I'm seeing much better speeds, BUT with the exact same setup I have now I was able to setup custom DNS with the Eero. I was pretty surprised to find that was not the case here. I saw a few other people having this issue and I've factory reset, reflashed, etc.. and still the same problem.
Thank you in advanced!
When the Orbi was installed, did you activate Disney Circle? I have seen a number of posts about specifying DNS servers, and it appears that Disney Circle blocks the ability to designate DNS servers on the setup screen. The "fix" appears to be deactivating Disney Circle, rebooting, setting up the desired DNS servers, and then (if you REALLY want it) reactivating Disney Circle.
3 Replies
When the Orbi was installed, did you activate Disney Circle? I have seen a number of posts about specifying DNS servers, and it appears that Disney Circle blocks the ability to designate DNS servers on the setup screen. The "fix" appears to be deactivating Disney Circle, rebooting, setting up the desired DNS servers, and then (if you REALLY want it) reactivating Disney Circle.
