Just got my rbk50, and try to do setup with my modem. Followed the instructions, orbi light turn from white to magetna to blue, but after a few seconds (with enthena cable connect to modem), the light turn off. Tried a few times, same issue happen. Can anyone help?

Make sure your connecting the RBR to the modem and the RBS is place out at a remote location. You don't hae to setup the RBS first. I would first get the RBR setup with the modem. Set up a SSID name that you want. Can be anything. Something custom. Can even use your prior SSID name and use same Password as well if you like. Once you get the RBR setup well, then go for connecting the RBS.

Orbi RBK50 setup problem | NETGEAR Communities

11 Replies

plemans
Guru - Experienced User
Oct 24, 2019
Little more data needed.
Was it the satellite or the router doing the light changing? Usually if it goes blue and then shuts off, its linked. I'll link to what the led's mean at the bottom.
Be specific with what device you're talking about as well as if its a solid color or if its blinking. They each can mean different things.

What modem are you connecting to?
Are you able to setup the main orbi (you can add satellites later) and get it working?
What firmware is on the orbi?

https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-router-and-satellite-mean
- Pamela1226
  Aspirant
  Oct 24, 2019
  It was the satellite. The light change from magenta to blue and turn off while connecting with ethernet cable to modem. After un-plug the cable, the light changed to magenta.
  
  The fireware on the orbi should be under the factory setting, as I can't make change on anything now.
  - FURRYe38
    Guru - Experienced User
    Oct 24, 2019
    IF you want to connect the RBS to the RBR, it needs to be connected to the RBR, not the cable modem.
    The LED process is correct, when the LED turns WHITE, PINK then BLUE then OFF, OFF means the system is working.
    
    https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
    https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
    
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Pamela1226 wrote:
    It was the satellite. The light change from magenta to blue and turn off while connecting with ethernet cable to modem. After un-plug the cable, the light changed to magenta.
    
    The fireware on the orbi should be under the factory setting, as I can't make change on anything now.
FURRYe38
Guru - Experienced User
Oct 24, 2019
What is the Mfr and model# of the ISP modem the NG router is connected too?
- Pamela1226
  Aspirant
  Oct 24, 2019
  I am using the modem from internet service provider. When I connect orbi to mobem with ethernet cable, the connection is working on orbi. But once I try to un-plug the cable, the light changed back to magenta...i haven't even move the orbi yet.
  - FURRYe38
    Guru - Experienced User
    Oct 24, 2019
    The cable from the ISP modem needs to remain connected to the Orbi RBR always. You can't disconnect this between the modem and orbi RBR.

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Orbi RBK50 setup problem