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richc9990's avatar
Dec 27, 2018
Solved

orbi RbK53 - Connection not private

I have asked about this already on amazon and was referred back to here.

 

I have purchased the ORBI RBK53 AC3000 tri band home mesh.  I have installed the units and found both satelites.  The Orbi is giving good speeds and is stable.  

 

The problem I'm having is with any browser on any device pc/Android/Apple/iphone etc.  many urls are saying "this connection is not private".  this only happens when passing through the orbi.  Connecting via the modem the same pc/same url are fine.

 

I have found I can add https::/url and access the site. but searches have suggested my date needs updating.  (on each machine which can't be relevant).

 

So what can I do to remedy this please.?

 

5 Replies

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Please mark this post as solved so others will know it helped. 

        Enjoy. :smileywink:


        filzam wrote:

        This fixed it, thanks for the pointer!


         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?


    richc9990 wrote:

    I have asked about this already on amazon and was referred back to here.

     

    I have purchased the ORBI RBK53 AC3000 tri band home mesh.  I have installed the units and found both satelites.  The Orbi is giving good speeds and is stable.  

     

    The problem I'm having is with any browser on any device pc/Android/Apple/iphone etc.  many urls are saying "this connection is not private".  this only happens when passing through the orbi.  Connecting via the modem the same pc/same url are fine.

     

    I have found I can add https::/url and access the site. but searches have suggested my date needs updating.  (on each machine which can't be relevant).

     

    So what can I do to remedy this please.?

     


     

    • richc9990's avatar
      richc9990
      Guide

      Hi,

      Firstly thanks for the HTTPS  solution.  worked a treat.

      FW is 2.2.1.210

      the modem is an EE smarthub 

       

      Firmware version:

      v0.00.24.06190-EE

      Firmware updated:

      15-Nov-2018

       

      Serial number:

      +EEH001+

       

      One more simple question,  Can i get an indicator light on the router and satelites so I know they're on and working by sight?

       

      Many thanks