Orbi rbk53 rebooting/disconnecting every 24 hrs

Question

My orbi keeps disconnecting and reconnecting every 24 hours.Please advise.

Firmware: V2.7.3.22

I get this on my first line of the the panic.log:

<1>Unable to handle kernel NULL pointer dereference at virtual address 000005a8

FURRYe38 · Answer

Has a factory reset and setup from scratch been performed since last FW update?&nbsp;
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

rleekc · Answer

I haven't tried a factory reset since I first got the ORBI in 2018 (three years ago). I'll do it a factory reset this weekend. Hopefully it will fix it. I have sonic fiber internet and the ONT is&nbsp;Adtran 411. Just an FYI, there's about 25 to 35 devices connected at once, idk if thats useful information.

FURRYe38 · Answer

Lets try a reset on the RBR and power OFF the ONT for 1 minute then back ON. Walk thru the setup wizard. Do not enabled Armor or Parental controls just yet.&nbsp;
&nbsp;
Orbi is capable of handling that amount of devcies...

rleekc · Answer

I factory reset my orbi and within 24 hours theres another unwant reboot of router. oh well i went ahead and purchased the rbk853

FURRYe38 · Answer

Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.

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Orbi rbk53 rebooting/disconnecting every 24 hrs

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