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Redchotmelter's avatar
Oct 04, 2021
Solved

Orbi RBK53s blocking IPTV app on firestick

Hi, I recently purchased the Orbi RBK53s to improve our Wifi and the results have been fantastic, but it's blocking my iptv app on my firestick - all was working fine before the Orbi was installed.

I've uploaded a photo to try and explain my layout,

The modem ( i've switched to modem mode only) is conected to the Orbi router from this theres a ethernet cable to my PC (not shown) and then a cat6 cable that goes into the Orbi satelitte . There is a second Orbi satellite, not shown connected via wifi on a split landing.

The connected satellite is then connected to the TP Link which the Fire stick and a Virgin box also connect to, the firestick then connects to the TV via a usb port, the TV box connects via a HMDI cable.

I subscribe to a IPTV service and this is accessed through a app that I downloaded on to the Firestick.

Since installing the Orbi, I have been unable to login into it, although the Amazon Prime I also subscribe to has been fine and completely unaffected.

I can however log into the IPTV app if I use a vpn service but speeds are reduced from to approximately 10mbps which is useless and this also then blocks my Amazon Prime and other subscriptions.

 

Any help or advice will be greatly appreciated

 

 

 

15 Replies

  • Does the firestick work if connected to the RBR and not the RBS? 

      • CrimpOn's avatar
        CrimpOn
        Guru

        Is the ipTV app the only app that fails on the Fire Stick?

        Does this Orbi have Armor or Parental Controls enabled?


  • Redchotmelter wrote:

     

    The connected satellite is then connected to the TP Link which the Fire stick and a Virgin box also connect to, the firestick then connects to the TV via a usb port, the TV box connects via a HMDI cable.

    I subscribe to a IPTV service and this is accessed through a app that I downloaded on to the Firestick.

    Since installing the Orbi, I have been unable to login into it, although the Amazon Prime I also subscribe to has been fine and completely unaffected.


    (This does not address the problem, but.....) I believe the Fire Stick connects to one of the TV HDMI ports. The USB connection goes to the Fire Stick power supply

     

    Connecting the Fire Stick to one of the router LAN ports would be a good troubleshooting step, except that the Fire Stick must be plugged into the TV.  I actually bought a 100' ethernet cable from Amazon (about $20) to do wacky things like this (when I'm alone in the house).

    The Fire Stick also connects over WiFi. Does changing to WiFi make any difference?

  • Hey mate I saw you post, I'm in a similar situation but unsure exactly how to setup up the modem and the config needed.

     

    I have a single Orbi Modem RBR750. Its wall to modem, modem to my android box (can also set up as wifi). Its used in router mode. But can be changed to AP Mode.

     

    My IPTV app wont load at all. I've tried a VPN and absolutely no success. Can you explain the steps I should follow. From the sounds of how you set it up and working.. Let me know a few steps I should follow. From what I gathered I should have mine set up as a modem (in AP modem) then connect another router? Then connect that router to the android box?

     

    If this is true I then need help with this... Will the router autoconfig. Or do I need to adjust the configurations on the both the orbi modem and the router?

     

    SOS.

    • FURRYe38's avatar
      FURRYe38
      Guru

      What Firmware version is currently loaded?
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

       

      Be sure to understand that the Orbi is NOT a modem. Its a wifi router. 


      moehaid wrote:

      Hey mate I saw you post, I'm in a similar situation but unsure exactly how to setup up the modem and the config needed.

       

      I have a single Orbi Modem RBR750. Its wall to modem, modem to my android box (can also set up as wifi). Its used in router mode. But can be changed to AP Mode.

       

      My IPTV app wont load at all. I've tried a VPN and absolutely no success. Can you explain the steps I should follow. From the sounds of how you set it up and working.. Let me know a few steps I should follow. From what I gathered I should have mine set up as a modem (in AP modem) then connect another router? Then connect that router to the android box?

       

      If this is true I then need help with this... Will the router autoconfig. Or do I need to adjust the configurations on the both the orbi modem and the router?

       

      SOS.


       

      • moehaid's avatar
        moehaid
        Aspirant
        First I want to say I'm much a noob with this stuff. The routers firmware is V3.2.20.1_0.0.26
        Literally did a copy paste after logining in via 192.168.10.1

        Unsure what mfr even means. The orbi router is a RBR750. I also have an RBR50 connected for upstairs.

        The other router I can connect is a cicsco Linksys . At this point I have Ethernet to orbi and running wifi. The cicso Linksys isn't being used. If there is a step by step of what I can do then perfect