this one is a puzzle to me. Network became tremendously unstable again. had to factory reset and set up from scratch. had a hard time getting the router back online, same with the satellites (rbs20-ies. got 3 of those)finally online, then boom. my wifi network is lost to my laptop. running win 10 on that thing.so here's the kicker. every single unit that even remotely can imagine to connect to a wifi find my network. phones, tablets, smartwatches, playstations, refrigerator, washingmashines, even my kids stupid toy that can be remote controlled via wifi, Philips HUE controls. Everything. but NOT my laptop.On the other hand, I find about every network that exists in the neighborhood, even a few that dont I believe. Just absolutely not MINE.i tried resetting network in the laptop. i tried to update drivers. i uninstalled and reinstalled. heck I even got myself a druid drum and tried to enchant that thing. but it refuses. if won't find my USELESS Wifi (oh, it's actually named "useless" in the ssid.)anybody have neat trick up their sleeves, before I find out at what temperature a HP laptop from 2014 self ignite?

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Is the Orbi system operating in Router or AP mode?What is the size of your home? Sq Ft?What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless SettingsAlso try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings Try disabling the following and see:Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).If your not using the latest FW, something to try:https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/true#M89460

Be assured, the laptop is smarter than "he who must not be named" (please forgive me, Harry Potter). It is now pretty clear that the focus must be on the Windows 10 laptop, not the Orbi. There are many web sites offering advice, such as https://support.microsoft.com/en-us/help/10741/windows-fix-network-connection-issues Perhaps the laptop would enjoy a visit to another WiFi network to verify that "I CAN network over WiFi." Then return home and try again?

Great summary, Furry. been a while! last time u helped me, things have been so chill and smoothe.but this one, this is a new bugger. and I'm pretty sure my laptop has been out running and socializing. probably caught some kind of nasty bug, it has. At least it have contracted selective blindness.Just counted up, 17 wifi from my neighbours, checked them up - and would you believe it. channel 11 is free from noise. So I took the liberty to claime that channel for me and my mesh. Channel 11 is now the Useless channel!And as obedient little trolls, every single little wifi-enabled electronica device snuggled their way through the invisibility, and found that wifi network like it was never moved.but not my resilient laptop. it just sits ther, just as dumb as Trump claiming victory over Corona. Wifi gone before I chanced channels, wifi gone after.

I am the Laptop.rest assure. I have proven myself to my owner, I can use any kind of network. I have connected successfully to the work wifi, to two of our neighbors wifi, to the cellular hotspot network, heck I even patched my self into the orbinetwork at home using good old fashion TP-cabel cat 5 and cat 6. I am online!I just refuse to find the stupid orbiwifi, cuz my owner named it useless. then on the other hand, it doesn't matter if he renames it either. I refuse to see it anyway.Microsoft have tried to help me, but they washed their hands like the emperor did condemning Jesus, "we will have nothing of it".I have become the evil laptop. muhhahaha

So is this the only device that exhibits problems with Orbi or does all the little trolls have problems?

orbi rbr 20 wifi lost | NETGEAR Communities

20 Replies

FURRYe38
Guru
May 21, 2020
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

If your not using the latest FW, something to try:
https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/true#M89460
- LoboTommy
  Luminary
  May 21, 2020
  Great summary, Furry. been a while! last time u helped me, things have been so chill and smoothe.
  
  but this one, this is a new bugger. and I'm pretty sure my laptop has been out running and socializing. probably caught some kind of nasty bug, it has. At least it have contracted selective blindness.
  
  Just counted up, 17 wifi from my neighbours, checked them up - and would you believe it. channel 11 is free from noise. So I took the liberty to claime that channel for me and my mesh. Channel 11 is now the Useless channel!
  
  And as obedient little trolls, every single little wifi-enabled electronica device snuggled their way through the invisibility, and found that wifi network like it was never moved.
  
  but not my resilient laptop. it just sits ther, just as dumb as Trump claiming victory over Corona. Wifi gone before I chanced channels, wifi gone after.
  - CrimpOn
    Guru
    May 22, 2020
    Be assured, the laptop is smarter than "he who must not be named" (please forgive me, Harry Potter). It is now pretty clear that the focus must be on the Windows 10 laptop, not the Orbi. There are many web sites offering advice, such as https://support.microsoft.com/en-us/help/10741/windows-fix-network-connection-issues
    
    Perhaps the laptop would enjoy a visit to another WiFi network to verify that "I CAN network over WiFi." Then return home and try again?
Mikey94025
Hero
May 22, 2020
Please be specific - Does your Windows laptop not see the SSID or is it just unable to connect to the SSID? Do you know if your laptop supports 5Ghz connections or just 2.4Ghz? If from 2014 it may support both, but best to confirm by the wireless device + model.

Also, what are your Orbi wifi settings for:
Security options (None, WPA2 AES, or TKIP + AES
2.4Ghz 20/40 coexistence
2.4Ghz WMM
5Ghz WMM
Implicit Beamforming
MU-MIMO
Fast Roaming
You will likely have improved 2.4Ghz compatibility by turning ON #2 and #3 above.
- LoboTommy
  Luminary
  May 22, 2020
  it does not see it at all. no use trying to force the laptop to connect by setting up the network manually either. it does not support 5ghz to my knowledge.
  - LoboTommy
    Luminary
    May 22, 2020
    and firmware. I downgraded to previous version, as the newest gave orbi the hiccups again...

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orbi rbr 20 wifi lost