NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BrBranscum43
Jul 20, 2019Aspirant
Orbi RBR 40, Issues with new internet
So I recently moved to a new house. I tried hooking my Orbi Router and Satilite to the new internet. It seemed to work as I was able to load normal sites that I had been on before. I tried to connect my PS4 to the Orbi internet and it asked for the Proxy Server and then I knew something was wrong. If I tried to go to websites that I haven't really visited much like NBC.com, CBS.com, ESPN.com it would ask me for a log in information.
Does anyone have any ideas on what is causing this? Thanks in advance.
So I was able to fix it actually. It was that the Orbi was connected to a gateway and needed to be assigined another IP address.
3 Replies
Sort By
We can offer possible solutions if you can provide a little information:
- What internet service company?
- What equipment is the Orbi connected to? (exact brand and model number)
- When you look at the Orbi "internet port", what IP address has the Orbi received from the service company?
Thanks
- BrBranscum43Aspirant
So I was able to fix it actually. It was that the Orbi was connected to a gateway and needed to be assigined another IP address.
Thanks for reporting success. If you mark the topic solved it will show users it is no longer active.