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BrBranscum43's avatar
BrBranscum43
Aspirant
Jul 20, 2019
Solved

Orbi RBR 40, Issues with new internet

So I recently moved to a new house. I tried hooking my Orbi Router and Satilite to the new internet. It seemed to work as I was able to load normal sites that I had been on before. I tried to connect my PS4 to the Orbi internet and it asked for the Proxy Server and then I knew something was wrong. If I tried to go to websites that I haven't really visited much like NBC.com, CBS.com, ESPN.com it would ask me for a log in information. 

 

Does anyone have any ideas on what is causing this? Thanks in advance.

  • So I was able to fix it actually. It was that the Orbi was connected to a gateway and needed to be assigined another IP address.

3 Replies

  • We can offer possible solutions if you can provide a little information:

     

    • What internet service company?
    • What equipment is the Orbi connected to?  (exact brand and model number)
    • When you look at the Orbi "internet port", what IP address has the Orbi received from the service company?

    Thanks

    • BrBranscum43's avatar
      BrBranscum43
      Aspirant

      So I was able to fix it actually. It was that the Orbi was connected to a gateway and needed to be assigined another IP address.

      • CrimpOn's avatar
        CrimpOn
        Guru

        Thanks for reporting success.  If you mark the topic solved it will show users it is no longer active.