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Forum Discussion

Mfrostjones's avatar
May 02, 2018

ORBI RBR 50 can not get it to work...

I have spent the last 2 hours trying to set up my Orbi router & satellite. I am able to get as far white light, then I log in to the orbi wifi successfully then trying detect, it get 1/4 the way then says can not find. I’m still connected via WiFi and my internet works as I do speed tests and all is good. I have xfinity and can log into orbi’s WiFi.

I’m really getting frustrated and might just return this product if I can not get to work

 

8 Replies


  • Mfrostjones wrote:

    I’m still connected via WiFi and my internet works as I do speed tests and all is good. I have xfinity and can log into orbi’s WiFi.
     

     


    So, what exactly is the problem then?  I cannot tell from your descripton nor from your image.

     

    • Mfrostjones's avatar
      Mfrostjones
      Guide
      I am unable to connect to my orbi. I get stuck and then brings me back to this page. I can not link it up.
      • Ulairi's avatar
        Ulairi
        Luminary

        Have you tried setting it up using the browser from a PC, rather than the App?