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Forum Discussion
Orbi RBR10 internet is unavailable
My Orbi RBR10 is coming up with the "internet is unavailable" message. I tried power cycling the modem, restarting the orbi, using a different ethernet cord and a few other things that similar threads have suggested, and i'm still getting the same error. If it matters i am using a Netgear CM500 modem and a Netgear ProSAFE GS105 ethernet switch. everything else connected to the switch works fine and get internet through their respectinve ethernent cables except the Orbi. Even plugging it directly into the modem without the switch i still get the internet unavailable message.
Also I can barely find reference to this model number of Orbi on the Netgear product site. Is this version just no longer supported and that's why I am having the issues?
16 Replies
https://www.netgear.com/support/product/rbr10.aspx
sometimes it helps to include how long you've owned the Orbi, new, used, did it ever work properly, what happened to your network,...add a device...??
are you going
Modem---switch-----router?
thats what your description sounds like.
If so,
connect it modem----orbi----switch.
connect it like that then power everything off and power up modem, give it 2 minutes, then power up the orbi, then the switch
- Just tried that and now nothing through the switch has an internet connection. The Orbi seems to be blocking connection to anything that runs through it.
