Orbi RBR40 dropping WiFi 4 times a day?

Question

Is there a way to track my WiFi conectivity to see if my Orbi is dropping the WiFi.I am using Verizon Date 4 times a day when we are at home and supposadley connected to WiFi.

plemans · Answer

jonathanch&nbsp;wrote:Is there a way to track my WiFi conectivity to see if my Orbi is dropping the WiFi.I am using Verizon Date 4 times a day when we are at home and supposadley connected to WiFi.I'm not sure what you mean you're using verizon date.&nbsp;Firmware on the orbi?Is it only wireless device dropping or wired devices as well?What modem are you using?&nbsp;

jonathanch · Answer

Thanks for the reply. That should have been data not date.

On my Orbi App it showes my Hardware as RBR40 with firmware V2.3.5.30.

I am trying to track down why my phones use data every 6 hours even when we are home and supposedley connected to the Orbi. (See attached data log from verizon)

My ISP is Cincinnati Bell Fioptics with a ZYXEL modem.

I never have to reboot the Orbi

jonathanch · Answer

Only wireless is dropping as far as I can tell.

plemans · Answer

Can you tell that devices are disconnecting from the orbi?

Is it all devices having this issue or only one?

Or you've just noticed that periodically when you should be on wifi, you're phone is using data?

What zyxel modem is it?

badbrain · Answer

I'd recommend manually updating your firmware. The automated check doesn't seem to identify that there's new firmware available.

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Orbi RBR40 dropping WiFi 4 times a day?

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