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orbeefan66's avatar
Mar 24, 2018
Solved

Orbi RBR40 integration with Google Assistant

Hi, I have an Orbi RBR40 with 2 satellites Firmware shows as 2.0.0.56 with no update available.  I have just set up my Netgear account to work with Google assistant and whilst I can "talk to netgear" and get responses, all the responses are "Your netgear router is offline, make sure your netgear router is connected...."  As i'm accessing this page through the router it clearly is online, can any one offer any thoughts?

  • Managed to sort this out, slightly embarrassing really,  there is remote management which I had enabled but there is also remote access which appears to be on the Genie app only.  Once that was turned on Google and Netgear play nicely together!  Thanks for all help and advice.

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