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ORBI RBR40 Not Connecting to new Modem
I have an ORBI RBR 40 (main unit w/ 2 satelites). Last night a huge storm came through and blewout my modem. I replaced it this morning and went to reconnect it, but now the ORBI won't link. Have tried re-booting both a number of times, but still no connection. Wasn't sure if the ORBI is linked to the old name of the router, can't seem to find anything showing that, so I am at a loss.
Huntzman wrote:
I'm going to try that tomorrow st_shaw - I already put away the cable and my brain is toast right now. I'm pissed about not being able to game tonight and vent my rage *LOL*
It's killing me that I had zero issues before, and now nothing but........
Right now I have the Orbi (yellow port) wired into the LAN1 port, so tomorrow I will disable the wireless setting on the Zhone and see if that corrects things.
Sounds good. After disabling wireless on the Zhone make sure you log into the Orbi interface and switch from Router mode to Access Point mode. It's under Advanced, Advanced Setup, Router/AP Mode.
43 Replies
Just some follow-up information.
The new modem is a Zhone (Local Telephone / Internet Provider). It's the same type as the old one.
I've tried several times to re-install / reboot. The Orbi appears, but there is no communication between it and the modem.
I am able to connect directly to the modem.
If the storm blew out your modem, and the Orbi was wired to it, maybe the Orbi was damaged also.
No, the only part of my modem that blew was the 'wireless' component, so they told me I would have to swap that out if I wanted to use the wirless feature, which my desktop used. My kid was hard wired to the Orbi and he still had a connection. The connectivity issue didn't arise until I swapped the modems out.
Ok, since you didn't set up the initial admin PW and such, I would do a factory reset on the router. Have the PC connected to the LAN port. You can have the WAN port connected to the main ISP modem. Hold the reset button in back of the router till the top led turns amber yellowish. Then let go. The top led should blink WHITE ON and OFF then start to plusate slowly. Should be able to log into 192.168.1.1 and the setup wizard should be presented. Walk thru this and set this up. Write down you infomation so you know what it is for future reference.
OK, I'm gonna go and try and do the hard reset the ORBI now
YOU ARE THE MAN (OR WOMAN) !!!!!!!!!!!!! :robotlol:
Seriously, the hard reset worked !!! Everythings back and function as before.
I owe you !!
Glad it's working again. Now you can go back and decide to use DMZ on your ISP modem if you wanna use the Orbi in Router mode or change to AP mode. If its workng for now, I'd leave the Orbi where it's at and set up the DMZ on the modem for the Orbi router.
Glad I could be of help. Enjoy.
M here. :smileytongue:
I would set up a IP address reservation ON the modem/router for the Orbi router. This should help keep the same IP address for the Orbi system from the modem. Also this can be input in to the modems DMZ. I would try this.
Ya, seems like something is not keeping persistent connection thru a power cycle.
Unreal......... got everything working and running smoothly, and now I can barely connect to the internet. Have no idea what the hell is going on with this new modem and the ORBI connection. Was literally working fine, and then it was like dialup.
Unreal......... got everything working and running smoothly, and now I can barely connect to the internet. Have no idea what the hell is going on with this new modem and the ORBI connection. Was literally working fine, and then it was like dialup.
How is the ORbi router connected to the ISP modem? Set up a IP addresss reservation and use DMZ?
Connect a wired PC to the ISP modem and check speeds there to compare.
It's connected to the Modem via LAN port. I'm trying to access the modem to setup the reservation, but I can't seem to access it.
Okay, so here is where I am at. After wasting a **bleep** load of time on the phone with my ISP's tech support, including getting hung up on by a Tech who was clueless, they have no idea how to 'reserve' an IP address and kicked the can to Netgear, saying this could be done through the ORBI. Before I go screwing around in settings, because I don't want to screw things up even worse, here is a look at the Zhone Modem LAN setup, can it be done through this and if yes, how ?
