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chaos2751's avatar
chaos2751
Aspirant
Dec 21, 2019

Orbi RBR43 with TDS Fiber

Hi all,

I’m currently having internet issues with TDS fiber service. I pay for 300mb fiber but keep getting ~150-160mb from Orbi. I’ve tested hardwiring directly from Cat5e outlet to laptop, which gives me 300mb (All the speed test was done on Speedtest.net.) Does anyone know why the speed is reduced through Orbi? And is there any ways that I can get the right speed via Orbi? This is frustrating.

Thanks in advance!

5 Replies

  • What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? If so This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop 

     

    Swap LAN cables between the ISP modem and RBR. 

    • chaos2751's avatar
      chaos2751
      Aspirant
      Thanks for prompt reply.
      It’s running the lastest firmware (V2.3.5.30), and I think it’s connected to an ONT that TDS provides and mounted on a wall in basement. Is there still Double NAT condition?
      • FURRYe38's avatar
        FURRYe38
        Guru

        if the ONT has a built in router, then yes will present a double NAT condition. IF not, then single NAT is present. 

    • chaos2751's avatar
      chaos2751
      Aspirant

      I just found out that it is a "Calix" ONU (716GE-I), and I'm not sure if it's configurable for bridge mode..