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Forum Discussion
ATeamAdam
Mar 23, 2020Guide
Orbi RBR50 - instability issues
My kids have been complaining about our wifi for 2 years. Now that I'm working from home I'm feeling their pain. I've rebooted my router probably a dozen times in the last week. Purchased Octob...
- Mar 24, 2020
Thanks for the quick insight. Appreciate the guidance.
Any Wifi Neighbors near by? If so, how many? I do have a few wifi neighbors, depending on where you are in the house you can see about a half dozen signals, most of them are pretty weak.
I setup these settings after the factory reset. Hopefully it goes smooth.
New config:
2.4 Ghz Channel - 6
5 Ghz Channel - 48
Beamforming - enabled
MIMO - enabled
WMM - enabled
Armor - disabled
Circle - disabled
Daisychain - disabled
Fast Roaming - disabled
IPv6 - disabled
20/40 mhz coexistence - disabled
Short preable - enabled
tomschmidt
Mar 23, 2020Virtuoso
Late last year Netgear released v2.5.0.x firmware, which had major issues. It also appears to have messed up the flash memory for some configuration items such that rolling back to v2.3.x releases or forward to v2.5.1.8 caused random issues. If your router ever had the v2.5.0.x firmware, then the only way to clear its corruption of the flash memory is to perform a factory reset.
I suggest taking screenshots or printouts of each of your configuration pages that you customized, that way you can manually reconfigure the router again to the same configuration after the factory reset.
Good Luck.
ATeamAdam
Mar 24, 2020Guide
Appreciate the insights. I'll try the factroy reset tomorrow.
Is there a place I can look for best practices on manually configuring the Orbi? I have been running a pretty vanilla configuration and I figure this will be a good time evaluate better options.
- FURRYe38Mar 24, 2020Guru - Experienced User
After doing a reset, and setting up from scratch. Be sure to save off a new backup configuration to file for safe keeping. Saves time when a reset is needed.
Some other troubleshooting suggestions to help with instability issues:
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
https://community.netgear.com/t5/Orbi/Orbi-model-RBR50-keeps-dropping-connection-during-Zoom-calls/m-p/1874136/highlight/true#M84647
ATeamAdam wrote:Appreciate the insights. I'll try the factroy reset tomorrow.
Is there a place I can look for best practices on manually configuring the Orbi? I have been running a pretty vanilla configuration and I figure this will be a good time evaluate better options.
- ATeamAdamMar 24, 2020Guide
Thanks for the quick insight. Appreciate the guidance.
Any Wifi Neighbors near by? If so, how many? I do have a few wifi neighbors, depending on where you are in the house you can see about a half dozen signals, most of them are pretty weak.
I setup these settings after the factory reset. Hopefully it goes smooth.
New config:
2.4 Ghz Channel - 6
5 Ghz Channel - 48
Beamforming - enabled
MIMO - enabled
WMM - enabled
Armor - disabled
Circle - disabled
Daisychain - disabled
Fast Roaming - disabled
IPv6 - disabled
20/40 mhz coexistence - disabled
Short preable - enabled
- FURRYe38Mar 24, 2020Guru - Experienced User
Ok, let us know how it goes.
- kilroy818Mar 27, 2020Aspirant
Over the past month or so, our RBR50 network (running 2.5.1.8) has turned into an unreliable nightmare monster that must be fed constant reboots to keep us online. ATeamAdam, would you please let us know if the factory reset and the new settings solved your issues?
Thanks!
- Retired_MemberMar 27, 2020
kilroy818 wrote:Over the past month or so, our RBR50 network (running 2.5.1.8) has turned into an unreliable nightmare monster that must be fed constant reboots to keep us online. ATeamAdam, would you please let us know if the factory reset and the new settings solved your issues?
Thanks!
Amazing
- FURRYe38Mar 27, 2020Guru - Experienced User
Whats the mfr and model# of your ISP modem the router is connected too?
kilroy818 wrote:Over the past month or so, our RBR50 network (running 2.5.1.8) has turned into an unreliable nightmare monster that must be fed constant reboots to keep us online. ATeamAdam, would you please let us know if the factory reset and the new settings solved your issues?
Thanks!
- Retired_MemberMar 27, 2020
FURRYe38 wrote:
Whats the mfr and model# of your ISP modem the router is connected too?Give up?
- ATeamAdamMar 31, 2020Guide
Sorry for the slow response. My stability has been much better since the factory refresh and making the changes. Honestly I think the biggest change was just turning off Circle. I could tell stability was better from that even before the factory refresh.
- FURRYe38Mar 31, 2020Guru - Experienced User
Circle seems to be causing problems for users of it. Keep it disabled. Please post over in the Circle forum thats something you will need. Hopefully NG will get that fixed. https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Please mark your post thread as solved so others will know.
Enjoy. :smileywink:
ATeamAdam wrote:Sorry for the slow response. My stability has been much better since the factory refresh and making the changes. Honestly I think the biggest change was just turning off Circle. I could tell stability was better from that even before the factory refresh.