I upgraded my internet speed and Modem. when i connect directly to my Netgear Modem CM700, i am down loading at speeds of 300Mbps. I connected my Orbi router to netgear modem. Now my download speeds are down to 93Mbps. i am connecting directly to my Orbi router from my mac mini via ethernet. can someone help me figure out why? i did the whole unplug,hard rest thing and still running slow

Have you checked your cables that you're using? You're dropping just below that 100 mbps mark like your only using a 10/100 connection. And I know we recommend checking speeds over a hardwired connection. Have you tested with any other hard wired (speeds) and wifi devices? What firmware are you on?

brand new cables cat 7 ethernet. i connectly directly to modem with mac mini and also laptop downloaded at 300Mbps. i tried several other devices on wifi when connected to Orbi still slows down to 93Mbps. Router FW V2.3.1.48

Are there any other devices connect? (managed, unmanaged switches, etc) You stated you performed a factory reset on the Orbi? Was the orbi ever getting faster than 100 mbps? If you test lan to lan (laptop-orbi-mac) what speeds do you achieve? What speedtest site are you using?

i had everything unpugged, no additional switches. prior to factory reseting my Orbi, i was not downloading over 100Mbps. at the time i was only paying for Comcast internet speed of 76Mbps, but now i upgraded my modem and internet speed. When i do connect LAN ethernet cable from Mac mini, Laptop to Orbie, i still down load at only 93Mbps. But if i dont connect to the Orbi and just go directly Modem to Mac mini or laptop, i download at 300Mbps. i have used multiple speed test sites. speakeasy, speedtest, xfinity comcast,netspot.

I'd try downgrading doing a hard reset (hold reset button7-10 seconds), downgrading the firmware to an earlier version, reset the device again after the downgrade. . Then try your speedtesting. It'll reset back to the most current version due to the auto update. If this doesn't work, I'd contact support as it sounds like you're connection is only connect at 10/100 and not 10/100/1000.

Orbi RBR50 AC300 slows down my internet

21 Replies

plemans
Guru - Experienced User
May 01, 2019
Have you checked your cables that you're using? You're dropping just below that 100 mbps mark like your only using a 10/100 connection.

And I know we recommend checking speeds over a hardwired connection. Have you tested with any other hard wired (speeds) and wifi devices?

What firmware are you on?
- floredo1
  Aspirant
  May 01, 2019
  brand new cables cat 7 ethernet. i connectly directly to modem with mac mini and also laptop downloaded at 300Mbps. i tried several other devices on wifi when connected to Orbi still slows down to 93Mbps. Router FW V2.3.1.48
  - plemans
    Guru - Experienced User
    May 01, 2019
    Are there any other devices connect? (managed, unmanaged switches, etc)
    
    You stated you performed a factory reset on the Orbi?
    
    Was the orbi ever getting faster than 100 mbps?
    
    If you test lan to lan (laptop-orbi-mac) what speeds do you achieve?
    
    What speedtest site are you using?

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Orbi RBR50 AC300 slows down my internet