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Forum Discussion
Bandito
Jan 13, 2018Luminary
Orbi RBR50 and Slow WiFi Problems with iOS Devices
I’ve been experience a very strange problem with slow WiFi speeds on my iOS devices for a few months now and was wondering if anyone might be able to point me to something to try to fix it. It se...
sloya1
Mar 01, 2018Initiate
In the past couple of weeks my MacBook Pro has had this same problem with slow to no internet speed. I have rebooted with no change in the connection. All firmware is latest and iOS. Im about ready to take this system out for good. All my Windows and Android system work fine, only affecting the MacBook Pro 2017 model.
Bandito
Mar 02, 2018Luminary
I’ve been having mixed results since Netgear released firmware V2.0.1.4. It seemed to have corrected the speed issues on my iPad Pro and iPhone X and I also had another device that would lose its Internet connection regularly after about three days. It seemed like it was smooth sailing until my husband brought me his iPhone 7 Plus the other day and it was again getting a slow connection. It would only average about 16-17 Mbps download when it should have been getting 150 Mbps. It also had trouble connecting to sites and was experiencing long delays in loading them. This is exactly what I was experiencing before. I rechecked my devices and a couple of the PCs and all were working well, so I rebooted his iPhone with no difference and then did a network reset on the phone with no difference either. So now, everything is working well except for the iPhone 7 Plus.
Interesting enough, I have found out that during all of these problems, upload speeds have remained constant and a it’s expected speed of 24 Mbps. Go figure.
Next, I’ll verify that the iPhone 7 Plus is still experiencing problems and then reboot the Orbi system to see if this resolves the iPhone 7 Plus’ issues. I fully expect that it will as it has always corrected the problem in the past. It’ll be interesting to see how long the reboot will last in resolving the problem with the iPhone 7 Plus.
- FURRYe38Mar 02, 2018Guru - Experienced User
I'm having good operation with Beamforming enabled and MIMO and Daisy Chain features disabled.
Banditowrote:I’ve been having mixed results since Netgear released firmware V2.0.1.4. It seemed to have corrected the speed issues on my iPad Pro and iPhone X and I also had another device that would lose its Internet connection regularly after about three days. It seemed like it was smooth sailing until my husband brought me his iPhone 7 Plus the other day and it was again getting a slow connection. It would only average about 16-17 Mbps download when it should have been getting 150 Mbps. It also had trouble connecting to sites and was experiencing long delays in loading them. This is exactly what I was experiencing before. I rechecked my devices and a couple of the PCs and all were working well, so I rebooted his iPhone with no difference and then did a network reset on the phone with no difference either. So now, everything is working well except for the iPhone 7 Plus.
Interesting enough, I have found out that during all of these problems, upload speeds have remained constant and a it’s expected speed of 24 Mbps. Go figure.
Next, I’ll verify that the iPhone 7 Plus is still experiencing problems and then reboot the Orbi system to see if this resolves the iPhone 7 Plus’ issues. I fully expect that it will as it has always corrected the problem in the past. It’ll be interesting to see how long the reboot will last in resolving the problem with the iPhone 7 Plus.
- BanditoMar 02, 2018Luminary
Thanks for the info, but I don’t think that disabling standard supported features is the answer to any problems let alone these issues. That being said, if I continue to struggle, I will try them as a temporary workaround.
One question for you, though. What do you mean by disabling daisy chain features? I don’t recall seeing any settings regarding this.
- FURRYe38Mar 02, 2018Guru - Experienced User
Daisy chain is a feature were you can let the Satellites be connected to each other instead of directly to the router.
If you don't see this feature then it's probably not on your router or in FW yet.
Yes I agree with having all features enabled however some client devices don't work well with some of these features so NG has options to disable or enable them for troubleshooting purposes. Another feature to see if you have is Fast Roaming. Might check on this one as well.
At anyrate, try these options, for what you have and see if this helps. I have MIMO disabled here. Beamforming is enabled and working for my system. I don't have fast roaming or daisy chain. Some model routers may differ in features.
Give what you have a try and let us know.
Banditowrote:Thanks for the info, but I don’t think that disabling standard supported features is the answer to any problems let alone these issues. That being said, if I continue to struggle, I will try them as a temporary workaround.
One question for you, though. What do you mean by disabling daisy chain features? I don’t recall seeing any settings regarding this.