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Forum Discussion
Orbi RBR50 and Slow WiFi Problems with iOS Devices
I’ve been experience a very strange problem with slow WiFi speeds on my iOS devices for a few months now and was wondering if anyone might be able to point me to something to try to fix it. It se...
this is a known issue documented in this post: https://community.netgear.com/t5/Orbi/What-you-can-expect-with-your-Orbi-system/m-p/1503034#M23257
good luck - so far the only solution seems to be putting a smart outlet / timer on your satellite(s) to reboot them once every 24 hours (I'm not joking) or rolling back the firmware (but I still see people saying they experience the same issues on the older firmware)
see this guy: https://community.netgear.com/t5/Orbi/Orbi-satellite-dropping-connection/m-p/1512445#M24230
Don't listen to the netgear shills on these forums that blame the user and give you the same bs about trying to disable beamforming/mimo or moving the satellites closer to the router. Waste of time until netgear releases a fix.
Thanks for the links to the other threads. Most of those problems sound different from what I’ve been experiencing. My system only seems to slow down throughput on iOS devices only. Other items continue to work as usual when this happens. It’s quite odd.
Time will tell if things will improve or not.
Well, more time has passed and I’ve been able to learn a bit more about what is happening with my setup.
It appears that the Orbi router itself is stable and reliable; however, the satellites are very unstable and don’t appear to run correctly for even a full 24 hours. I found this out as I had an iPhone having connection issues and an iPad that wasn’t. I decided to see who was connected to what and found that the working iPad was connected directly to the router, while the iPhone was on one of the satellites. The iPhone would connect to the Internet, but experienced slow throughput and some connection dropouts. It did not, however have any problems communicating on the internal network. The backhaul showed it was functioning normally on the 5 GHz band, but whatever is causing problems appears to on affect the Internet connection.
I rebooted the satellite and verified that I was connected through it and everything worked well for the rest of the evening. When I tried things again this afternoon, the satellite was again causing problems. So, if Netgear can work out the problem with the satellites, I think we could have a good fast system, but until then, it’s causing nothing but headaches.
You might try this. Disable all Satellites and just use the Router for wifi for a while.
This is something you should contact NG support about and see if maybe you can get the Satellite(s) replaced.
