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Forum Discussion
Bandito
Jan 13, 2018Luminary
Orbi RBR50 and Slow WiFi Problems with iOS Devices
I’ve been experience a very strange problem with slow WiFi speeds on my iOS devices for a few months now and was wondering if anyone might be able to point me to something to try to fix it. It se...
Bandito
May 22, 2018Luminary
Well, the current firmware, V2.1.4.10, seems to be another step backward. I can now only go about three days without having to restart the system and not only are the satellites affected, but the router loses its mind now as well. This is definitely not going well and impacts all of my devices, not just the iOS devices.
I also feel the need to respond to those recommending that we disable many features, that are on by default I might mention, in order to get the system to work properly. This is no fix for these issues, but is simply a user-developed workaround. If the manufacturer, Netgear, cannot make these features work together then they need to ship them disabled by default and quit advertising them. Otherwise, it’s time to get the Federal TradeCommission (FTC) to get after them.
It really disturbs me that Netgear can’t get it together and resolve these issues after all of this time. It’s not like they are blazing new trails here. This technology and the standards behind it have been around for years now and are well understood. All of the problems we’re experiencing are indicative of very poor development and testing practices and may also indicate that there are hardware issues as well because they can’t get things to work consistently across the same line of devices.
If Netgear can’t get this resolved soon, I will be forced to replace the system and remove Netgear from my approved vendor list. Reliable WiFi access should be like any other utility, reliable, in the background, and essentially forgotten about. If our electrical service, water, or natural gas supplies were as unreliable as the Orbis have been, we’d all be up in arms over the failures!
naerok
May 22, 2018Apprentice
I've posted something similar here before but here goes nothing:
this is a known issue documented in this post: https://community.netgear.com/t5/Orbi/What-you-can-expect-with-your-Orbi-system/m-p/1503034#M23257
good luck - so far the only solution seems to be putting a smart outlet / timer on your satellite(s) to reboot them once every 24 hours (I'm not joking) or rolling back the firmware (but I still see people saying they experience the same issues on the older firmware)
see this guy: https://community.netgear.com/t5/Orbi/Orbi-satellite-dropping-connection/m-p/1512445#M24230
Don't listen to the netgear shills on these forums that blame the user and give you the same bs about trying to disable beamforming/mimo or moving the satellites closer to the router. Waste of time until netgear releases a fix.
I really don't understand the people here that think repeating the same things blindly (have you tried disabling beam forwarding? mimo? have you tried spinning in a circle 4 times while holding the orbi above your head and dancing with it?) and talk down on the users that experience real issues.