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Forum Discussion
Bandito
Jan 13, 2018Luminary
Orbi RBR50 and Slow WiFi Problems with iOS Devices
I’ve been experience a very strange problem with slow WiFi speeds on my iOS devices for a few months now and was wondering if anyone might be able to point me to something to try to fix it. It se...
FURRYe38
May 22, 2018Guru - Experienced User
Also might not be fully a NG problem, rather Apple issue as well if your using any form of 11.x.x iOS:
https://www.gottabemobile.com/ios-11-problems-5-things-you-need-to-know/
https://www.techradar.com/how-to/ios-11-problems-how-to-fix-them
azbrd
May 23, 2018Guide
Its very possible that IOS is contributing to this Orbi connection issue. My router & satellites are running V2.1.4.10, its also possible that the number of connected devices plays a role in this, it would explain why some systems dont experience issues. My home is fully wired with CAT5e so I have a lot of wired connections as well as wi-fi, my connection count is >50 devices including 2 satallites. Post the number of connections on your systems, lets see if there is a relationship.
- BanditoMay 23, 2018Luminary
I am running right around 50 devices depending on what’s turned on at the time. About 8 of them are wired.
The problems I’m experiencing under V2.1.4.10 are impacting all devices now, not just the iOS devices. You go to access the Internet and it is either dead or very slow. Connecting directly to the cable modem shows no problem with the incoming connection and it is working well, but the Orbis are not. Now, it’s necessary to restart all of the Orbis to get a good working connection again.
The majority of my systems are recent and take advantage of MU-MIMO and other features that many are recommending be turned off. I don’t want to cripple my network because Netgear can’t get their act together.
I grew too weary with the Orbi’s problems yesterday, so I took them out and replaced them all with a Linksys Velop system, which is up and running now. If it makes it for a couple of weeks without incident, I’ll probably keep it and try to dispose of the Orbis.
- FURRYe38May 23, 2018Guru - Experienced User
Could try this when you get a chance:
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-Homekit/m-p/1565698/thread-id/31140
Bandito wrote:
I am running right around 50 devices depending on what’s turned on at the time. About 8 of them are wired.
The problems I’m experiencing under V2.1.4.10 are impacting all devices now, not just the iOS devices. You go to access the Internet and it is either dead or very slow. Connecting directly to the cable modem shows no problem with the incoming connection and it is working well, but the Orbis are not. Now, it’s necessary to restart all of the Orbis to get a good working connection again.
The majority of my systems are recent and take advantage of MU-MIMO and other features that many are recommending be turned off. I don’t want to cripple my network because Netgear can’t get their act together.
I grew too weary with the Orbi’s problems yesterday, so I took them out and replaced them all with a Linksys Velop system, which is up and running now. If it makes it for a couple of weeks without incident, I’ll probably keep it and try to dispose of the Orbis.
- azbrdMay 23, 2018Guide
Bandito Keep us posted on how the Linksys Velop works, I bought my Orbi system at Costco so it should be easy enough to return and make a switch. Too bad Netgear is just ignoring the issue with their product, maybe some lost sales and lots of returns they will get the message.
- BanditoMay 23, 2018Luminary
That temporary firmware is for those with specific HomeKit issues, so does not apply to my situation. Besides, I’m done with troubleshooting the Orbis. If I was a consultant for Netgear and could charge them for my time working on these things, I’d be a wealthy man.
I’ll keep you updated with what happens. Even though I’ve had the Orbis for several months now, I also bought them at Costco, so I may still try to return them and see what happens.