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Dcmitchell8's avatar
Dcmitchell8
Aspirant
Sep 11, 2018

Orbi RBR50 firewall configuration for Roomba 960

Hi All -

Our Roomba 960 vacuum cleaner is not connecting through the Roomba app any more and their support team says it's because of the firewall configuration on the Orbi.  They recommend that the firewall settings be:

Internal Network Traffic

  • UDP port 5353/5678 for discovery.
  • TCP/HTTPS 443 for data traffic.
  • TCP/MQTT 8883 for data traffic.

Outbound Traffic to the Internet

  • UDP/SNTP port 123 for time.
  • TCP/HTTPS 443 (/80) for data traffic.
  • TCP/MQTT 8883 for data traffic.

I found the firewall configuration options in Orbi advanced settings but they don't match these exactly. 

Am I missing something????  Any ideas????? Thanks

 

Btw - we have already explored the other typical fixes, i.e., reset the Orbi wireless router, uninstalled/reinstalled the Roomba app a couple of times, etc.

 

Troubleshooting

6 Replies

    • Dcmitchell8's avatar
      Dcmitchell8
      Aspirant
      Sep 11, 2018

      That's a good question, I'll check when home tonight.  Thanks

      • Dcmitchell8's avatar
        Dcmitchell8
        Aspirant
        Sep 12, 2018

        Happy to say the problem is fixed.  Don't know why.  I opened the app while out of the house using my data plan and could get into it.  Later my wife opened the app at home on the Orbi Wifi and it worked, first time in 2 months.

         

        Thanks though for reaching out.