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Forum Discussion

wolekudc's avatar
Jun 13, 2019
Solved

ORBI RBR50 firmware will not update

I have an ORBI RBR50 and the firmware will not update. Latest firmware version is: v2.3.1.60. Mine is still at: v1.4.0.18... Have tried loging on via internet and via app, neither one allows me to update.

  • Thought it was fixed, but figured out that the satellites are now not working. 

15 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Are you trying to update "from the web" or from a firmware file that has been downloaded from Netgear to your computer that is attached to the Orbi?

    • wolekudc's avatar
      wolekudc
      Guide

      Both. When I try to do it automatically "from the web", it just says no update available... I found the downloadable update v2.2.1.212 to do a manual update (which then requires an immediate update to a newer version), but when I attempt to install it manually, it only allows me to pick the satellites, and not the router...

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        From the attached picture, it appears you are on the Auto Update tab, rather than the Manual Update tab.

        My practice (which may not be correct, but I always do it) is to connect directly to the satellite and perform the firmware update on it.

        Then, I connect to the router and update it.  (of course, you have to go through this two times to get "current")

         

    • wolekudc's avatar
      wolekudc
      Guide

      Here is a pic of the manual update screen