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Forum Discussion
wolekudc
Jun 13, 2019Guide
ORBI RBR50 firmware will not update
I have an ORBI RBR50 and the firmware will not update. Latest firmware version is: v2.3.1.60. Mine is still at: v1.4.0.18... Have tried loging on via internet and via app, neither one allows me to update.
Thought it was fixed, but figured out that the satellites are now not working.
15 Replies
- CrimpOnGuru - Experienced User
Are you trying to update "from the web" or from a firmware file that has been downloaded from Netgear to your computer that is attached to the Orbi?
- wolekudcGuide
Both. When I try to do it automatically "from the web", it just says no update available... I found the downloadable update v2.2.1.212 to do a manual update (which then requires an immediate update to a newer version), but when I attempt to install it manually, it only allows me to pick the satellites, and not the router...
- CrimpOnGuru - Experienced User
From the attached picture, it appears you are on the Auto Update tab, rather than the Manual Update tab.
My practice (which may not be correct, but I always do it) is to connect directly to the satellite and perform the firmware update on it.
Then, I connect to the router and update it. (of course, you have to go through this two times to get "current")
- wolekudcGuide