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ORBI RBR50 is not working after sertup
I need help setting up my orbi. I set it up but it doesn't seem to be working.
Hi SLP2006,
Try performing the troubleshooting steps here: https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-router-and-satellite
Kindly describe the Ring LED status during the setup process.
Regards,
Blanca
Community Team
4 Replies
Can you give us more information on what isn't working?
You can also contact support via my.netgear.com
Hi SLP2006,
Try performing the troubleshooting steps here: https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-router-and-satellite
Kindly describe the Ring LED status during the setup process.
Regards,
Blanca
Community Team
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
SLP2006 wrote:
I need help setting up my orbi. I set it up but it doesn't seem to be working.
