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Forum Discussion
marcj75
Oct 05, 2018Aspirant
Orbi RBS50 Flashing White Continually
PLEASE HELP!!!!!
Invested a new Orbi RBR50 with RBS50 Satellite.
All setup correctly out of box but then firmware updates happended and it all went wrong.
Router has updated to v2.2.1.210 and i...
FURRYe38
Oct 05, 2018Guru - Experienced User
When resetting the satellite to factory are you pushing in the pin hole button on the back and holding it in until the top led turns on Amber, then let go. Top led should blink WHITE, the slowly pulsate WHITE...
The FW on the satellite should have been upated first, then the router.
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite
marcj75
Oct 05, 2018Aspirant
Hi,
Yes. I’ve held the reset button in for up to a minute but no joy.
Top just continually flashes white.
It’s not until you have a problem like this that you then realise what should have been done in what order.
When I first setup, the Orbi GUI just said there was an update. It didn’t specifally give any detail with regards to order sequence.
Thanks
Yes. I’ve held the reset button in for up to a minute but no joy.
Top just continually flashes white.
It’s not until you have a problem like this that you then realise what should have been done in what order.
When I first setup, the Orbi GUI just said there was an update. It didn’t specifally give any detail with regards to order sequence.
Thanks
- FURRYe38Oct 05, 2018Guru - Experienced User
The only thing I believe that can work, you'll have to grab the prior version v.16 of FW file for the router from NG support site. Apply this to the router to downgrade it, long enough to apply the newer version of FW to the satellite, then upgrade the router back to most current version. Grab both new and prior versions for the router before you attempt this. I would also disconnect the Orbi router from the ISP service after it's updated to keep it from re-updating to the recent version until you get the RBS updated...
I would do a full factory reset on everything and set up from scratch if you can get the satellite upgraded and connected.