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Forum Discussion

Orson's avatar
Orson
Aspirant
Jan 13, 2020

Orbi RBS50

I'm trying to change the device name and image in my orbi app as well as my computer. I'm able to change the above and save it but it doen't stay saved.

Please advise.

Thank you

 

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 13, 2020

    What FW version are you using on the RBR and RBS? 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jan 21, 2020

        I recommend that you update FW to v2.5.1.8 on the RBS first, then the RBR lastly. Factory reset the RBR and setup from scratch. This version of FW has working device naming configurations. IT fixed problems with device naming in prior versions of FW.

         

        Use a wired PC to update the FW on the RBS thru the RBRs web page. Then update the RBR. 

        Orson wrote:

        2.4.12.5

         

  • tomschmidt's avatar
    tomschmidt
    Virtuoso
    Jan 13, 2020

    I suspect that you may be running v2.5.0.x firmware, it was retracted by Netgear after many bugs were found including device naming issues.  I suggest upgrading your RBR50 and RBS50 to v2.5.1.8 available from https://www.netgear.com/suppzio fort/product/RBK53.aspx#download

     

    1. Backup your settings of the RBR50 router (in case you need to restore or revert)

    2. Download the zip file for both the RBR50 router and RBS50 satellite

    3. Unzip the files

    4. Manually upgrade the firmware on the RBS50 satellites first using the RBS-v2.5.1.8.img file

    5. Finally, upgrade the firmware on the RBR50 router using the RBR-v2.5.1.8.img file