Regular internet drop outs. Comes right after a while eg 5 minutes, or if I restart the power to the NBN box and router.No logged outages at Aussie Broadband when they put a trace on.All lights ok on NBN FTTC box.When I “kick connection” from Aussie Broadband App and re seat Ethernet connection in NBN box service is resumed with a 10 seconds or so.Using Aussie Broadband BYO basic settings.Latest firmware.Wifi connection is not lost

Is the ISP modem in router mode or modem only mode? This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAThttps://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATCouple of options,1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop Can the ISP router be removed? Try the Orbi in AP mode with the ISP router.

cccccccc wrote:All lights ok on NBN FTTC box. FURRYe38 has already set you on the right track. If you need more help, tell people what this box is. There seem to be a heck of a lot of different boxes. The ISP may also be important. Some NBN Internet service providers go out of their way to make life difficult for people. Is that Aussie Broadband? Here's a good place to start looking for local help: “NBN” - Whirlpool Forums

FTTC NBN box is directly connected to ORBI, no ISP Modem/Router in between.Any other ideas?

cccccccc wrote:FTTC NBN box is directly connected to ORBI, no ISP Modem/Router in between. The FTTC NBN box IS the modem. cccccccc wrote:Any other ideas? Not without useful information. Is there any reason why you are keeping its details a secret? If you don't want to answer questions, then just search this community for stuff on NBN. It is a constant theme. Someone has probably been down the same road already. Search - NETGEAR Communities – NBN FTTC box Then there is this: What is an NBN network and is my NETGEAR DSL modem router compatible? | Answer | NETGEAR Support

To the previous reply, thanks for being sarcastic.I was asked earlier to configure the ISP providers modem (Aussie Broadband). They did not provide a modem and hence I said my Oribi is connected to the FTTC box. This box has no wifi and is not configurable by me and is used by and ISP I would use.But hey, thanks again for being sarcastic.

Orbi regular FTTC internet drop outs

12 Replies

FURRYe38
Guru - Experienced User
Jun 15, 2020
Is the ISP modem in router mode or modem only mode?
This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

Can the ISP router be removed?
Try the Orbi in AP mode with the ISP router.
- cccccccc
  Aspirant
  Jun 16, 2020
  FTTC NBN box is directly connected to ORBI, no ISP Modem/Router in between.
  Any other ideas?
  - michaelkenward
    Guru - Experienced User
    Jun 16, 2020
    cccccccc wrote:
    FTTC NBN box is directly connected to ORBI, no ISP Modem/Router in between.
    
    The FTTC NBN box IS the modem.
    
    cccccccc wrote:
    
    Any other ideas?
    
    Not without useful information.
    
    Is there any reason why you are keeping its details a secret?
    
    If you don't want to answer questions, then just search this community for stuff on NBN. It is a constant theme. Someone has probably been down the same road already.
    
    Search - NETGEAR Communities – NBN FTTC box
    
    Then there is this:
    
    What is an NBN network and is my NETGEAR DSL modem router compatible? | Answer | NETGEAR Support
michaelkenward
Guru - Experienced User
Jun 15, 2020
cccccccc wrote:

All lights ok on NBN FTTC box.

FURRYe38 has already set you on the right track. If you need more help, tell people what this box is. There seem to be a heck of a lot of different boxes.

The ISP may also be important. Some NBN Internet service providers go out of their way to make life difficult for people. Is that Aussie Broadband?

Here's a good place to start looking for local help:

“NBN” - Whirlpool Forums

Forum Discussion

Orbi regular FTTC internet drop outs