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JohnH74's avatar
JohnH74
Aspirant
Mar 24, 2018
Solved

Orbi Router and WiFi Channels

my Sonos is not working and they have told me to change the Orbi channel as it is to congested. I cannot find an option to do this in the app. any pointers? thanks John
  • I would set the router to 11 and the Sonos to 1. Farthest part. 5 is a sub channel that is not a primary channel. 

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Log in to the Orbi router with a PC or Laptop and use a brower to connect at 192.168.1.1 and change the channels there. Can the sono's wifi broadcast be disabled or is this needed with this device. Change to channels 1, 6 or 11 on the router. 

    • JohnH74's avatar
      JohnH74
      Aspirant
      thanks, the Sonos mesh broadcasts on either 1, 6, or 11.
      the Orbi was set to auto on 2.4ghz.
      I have changed Orbi to 5 ( it had 1-13 to choose from)
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        I would set the router to 11 and the Sonos to 1. Farthest part. 5 is a sub channel that is not a primary channel. 

  • Another idea : Move to Wifi setup and specify your Orbi channel.

     

    I actually had similar issues, and ended up moving sonos to Wifi and not the sonos mesh.

    I personally found way better results. Each to their own of course, but I ditched the Sonos Boost that I had purchased in an attempt to resolve disconnect issues. 

     

    I have about 7 sonos items, now all running over the wifi rather than using the sonos mesh.

     

    Oh I also recommend a wifi scanner/tool on your phone, to see what wifi networks are around and what channels they are on, so that you can set your orbi to a free channel.

     

    (i use Wifi Commander or Wifi Tool on my wp10 but am sure there are others for other os phones)

    Worked for me, no conflict with either neighbours or sonos.

     

    Just a thought. Good luck.