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funnystone64's avatar
funnystone64
Aspirant
Jul 28, 2019

Orbi Router does not play nice when pointed to internal DNS

I have an RBR40 Orbi router (somehow this was not an option under the models dropdown list). Before version V2.3.5.30, I could change the DNS under Advanced > setup > internet setup to point to my internal DNS server which is a raspberry pi running pihole. Everything would work great. Now when I attempt to do that, it looks like the router does not forward any requests to it. It says im no longer connected to the internet and none of the devies can resolve DNS queries. As soon as I put in a public DNS server like 1.1.1.1 or 8.8.8.8 everything starts working again with no issues. Does anyone else have a similar issue? If I manually change the DNS settings of 1 device like my Mac or iPhone to point to the pihole for their DNS server, they work without issues so I know it cant be an issue with the raspberry pi. 

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Troubleshooting

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 28, 2019

    Loopback maybe something that is needed and is not supported by Orbi...

    • funnystone64's avatar
      funnystone64
      Aspirant
      Jul 28, 2019

      Thats a damn shame considering it was working before the firmware update. Really dissapointed in Netgear for breaking functionality like this. 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jul 28, 2019

        Has a factory reset and setup from scratch been performed since the FW update? 

        What version had been loaded that was working? Might try reverting back to that...