NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dirceuguerra
Jun 18, 2020Aspirant
Orbi router does not recognize satellites connected to the switch
good morning everyone! I have encountered an annoying problem that has been taking time and I honestly don't know what to do. I've been trying to install a switch (dlink DGS 1008A) for two days on my Orbi system, but whenever I connect a satellite to the switch, it seems that the satellite stops responding. The app shows that it is connected via 5G and shows no wireless connection. My system is configured in an Orbi router (RBR 50) and three satellites (one RBS 50 and two RBS 40) connected at the router. All satellites have a reserved IP. daisy chain option off. Can someone help me? I need to add more ports to the router.
- Then the new switch arrived (a TP-Link model) and ... it worked! Apparently the problem was the switch! Thank you all guys!
9 Replies
- plemansGuru - Experienced User
how it it connected?
it should go:
gateway----->wan port on orbi router------>lan port on router to switch------>satellites.
- dirceuguerraAspirant
Hi!
It is connected like this:
ISP Modem -----> Orbi internet port (Orbi is in router mode) -----> LAN port on Orbi router to LAN port on switch -----> Orbi Satellite connected at switch's LAN
- plemansGuru - Experienced User
what firmware is on the router and on the satellites?
Have you tried a different switch?