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dirceuguerra's avatar
dirceuguerra
Aspirant
Jun 18, 2020
Solved

Orbi router does not recognize satellites connected to the switch

good morning everyone! I have encountered an annoying problem that has been taking time and I honestly don't know what to do. I've been trying to install a switch (dlink DGS 1008A) for two days on my Orbi system, but whenever I connect a satellite to the switch, it seems that the satellite stops responding. The app shows that it is connected via 5G and shows no wireless connection. My system is configured in an Orbi router (RBR 50) and three satellites (one RBS 50 and two RBS 40) connected at the router. All satellites have a reserved IP. daisy chain option off. Can someone help me? I need to add more ports to the router.
  • Then the new switch arrived (a TP-Link model) and ... it worked! Apparently the problem was the switch! Thank you all guys!

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    how it it connected? 

    it should go:

    gateway----->wan port on orbi router------>lan port on router to switch------>satellites. 

    • dirceuguerra's avatar
      dirceuguerra
      Aspirant

      Hi!

       

      It is connected like this:

       

      ISP Modem -----> Orbi internet port (Orbi is in router mode) -----> LAN port on Orbi router to LAN port on switch -----> Orbi Satellite connected at switch's LAN

      • plemans's avatar
        plemans
        Guru - Experienced User

        what firmware is on the router and on the satellites? 

        Have you tried a different switch?