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Forum Discussion

Raulillo24's avatar
Raulillo24
Aspirant
May 02, 2018

Orbi Satellite RBK50

Why my Orbi satellite-1 in the Backhaul Status   shows POOR?  

this satellite is about 30 to 35 feet from the main Orbi base

 my home is about  1750' sf

my internet speed is 120 mb

 

 

13 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What kind of building materials is your home made off? wood or concrete? 

    Single story or multi? 

     

    That size of home, you can use the router alone if placed centraly in the home and should cover have good signal range 

    • Raulillo24's avatar
      Raulillo24
      Aspirant

      the house is in concrete,  the main unit is in one corner of the house and the sattellite is in one bedroom basically in the midle of the house.

       

       

      • Dawsson46's avatar
        Dawsson46
        Aspirant

        What's the signal strength from the router at the satellite location on the upper 5ghz band? Are other Wi-Fi networks using the upper band? 

         

  • Check to see if daisy chain is toggled on or off. I had that experience one time on an update where daisy chain was automatically toggled on and I had a poor backhaul on one of my satellites. Not that daisy chain mode causes it, but one or the other (on or off) could be better for the backhaul.

    • Dawsson46's avatar
      Dawsson46
      Aspirant

      I didn't buy the 2nd satelltite yet.  trying to figure out if it would do any good.  less than 20 feet through the floor from the satellite.  no duct work in the way. 

      • bereillyte's avatar
        bereillyte
        Initiate

        I don’t know if this helps... normally the satellite link in my House is ‘good’ but today trying to solve a problem where a distant device was not connecting I turned on beam forming under the advanced settings. This solved the problem with the connection I had, but then I noticed the satellite link was now ‘poor’. Having said that performance is fine, and there are no LEDs lit on either orbi. I wonder if there is a bug in the connected devices display??