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Solved
ORBI satellite RBS50 not responding,
My satellite RBS50 has stopped working it is powered up but there is no pulsing lights showing at the top of the satellite . I've tried to do a factory reset and it hasn't made and difference. The firmware is V2.7.3.22. On the app it shows as Red and not connected.
I'd be grateful for any advices. It may be broken and if so can I get a replacement satellite? The router is an RBR50 also on version V2.7.3.22.
Thank you in advance
If you hardwire it into your router and give it 5 minutes. Does it show up in the attached devices page then?
5 Replies
If you hardwire it into your router and give it 5 minutes. Does it show up in the attached devices page then?
I've hardwired the router to the satellite as suggested and is showing as no connected device found. On the network map the dot next to the satellite is magenta and the device has a wifi symbol in red.
In the web GUI, under Attached Devices, you should see the satellite as offline, click on the button that says "disconnect" to forget the satellite and do the pairing again.
