Orbi Satellite RBS50v2 - Blinking White Light - Can't Re-Sync or Reset

Question

"Your complimentary technical support expired on 2020-04-15"How fitting, that exactly after one year my Orbi RBS50v2 Satellite just died.&nbsp;Symptoms are:&nbsp;- Continuous blinking white light- The power button is solid green- When plugged into a computer with a cable the ethernet connection seems to fade in and out. (Windows identifies the ethernet connection then loses it)&nbsp;I tried:- Resetting the device (Clicking the reset button until the power light blinked orange)- Long 60 second press on the reset button- 30-30-30 Reset method&nbsp;Before I throw the satellite away -- Is there any option left?&nbsp;Please help!

CrimpOn · Answer

&nbsp;iScream&nbsp;wrote:Before I throw the satellite away -- Is there any option left?A last resort is to attempt to flash firmware to the satellite using the Trivial File Transfer Protocol (tftp).https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client&nbsp;https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP&nbsp;&nbsp;This is not for the technically shy.&nbsp; The computer being used to tftp has to be changed to a static IP address for this task and then changed back before reconnecting to the network.&nbsp; Wiindows has a tftp program in the "Widows Features" which can be activated.&nbsp; I used the one recommended in one of those articles.&nbsp;I have done this successfully a couple of times.&nbsp; Download firmware for the RBS50v2 satellite from the Netgear support site:https://www.netgear.com/support/product/RBS50v2.aspx#download&nbsp;Choose the firmware version that matches the router firmware. (The "+" sign displays all versions of firmware that are available.)Unpack the zip file to extract the *.img file for the satellite.&nbsp;I have found that tftp is touchy.&nbsp; There is a brief window of time after a unit is powered up when it looks for a tftp connection.&nbsp; After that, it has moved on to regular startup and no longer accepts tftp.&nbsp; It has taken me 6-8 attempts to get the magic "file transferring" notice.Also, I am not entirely clear which IP address the satellite will be at during this brief time.&nbsp; Cannot remember if it was 192.168.1.1 or 192.168.1.254 or......&nbsp;

FURRYe38 · Answer

Need to press the reset button for 30 seconds then release, then use PUT on the TFTP app to upload the FW file.&nbsp;

iScream · Answer

UPDATE: Netgears's tech support team granted me a complimentary one-time grace.

Thanks CrimpOn , I actually tried that with the help of their support team and the satellite could not maintain a stable connection to the PC, and kept resetting.

You could see that the network is being identified/discovered by windows and then continuously discinnected.

As a last resort I have purchased a serial-to-USB cable, disassembled the satellite and will try to hard wire the damn thing and force the firmware through the USB cable.

This is the video that inspired me: https://youtu.be/V-ltOlzC0Hw

This is the cable I've purchased: https://www.amazon.com/dp/B00QT7LQ88?psc=1&ref=ppx_yo2_dt_b_product_details

I'll keep you posted if it works :)

DLynch · Answer

What do you change in the TFTP instructions in terms of static IP, subnet mask, etc to use with a satellite vs a router?

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Orbi Satellite RBS50v2 - Blinking White Light - Can't Re-Sync or Reset

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