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Forum Discussion
Orbi setup (no internet)
Ok, this is frustrating as hell. I have tried nearly everything I have seen on here and yet the Orbi still says no Internet. If I plug my old router in it goes through first time. Before anyone asks, I have entered correct PPPoE information as required.
I have also:
* Ensured the modem was off for the initial installation
* Tried spoofing the original router's Mac Address
* Reset everything to defaults many times
* Used different cables
* Moved ports on modem from LAN 1 to LAN 4 as suggested
* Upgraded to the latest firmware and run through all steps again.
This is my second day of trying to get the Orbi working. I'm frustrated beyond belief, and am ready to return it to the store.
Any suggestions?
I have also:
* Ensured the modem was off for the initial installation
* Tried spoofing the original router's Mac Address
* Reset everything to defaults many times
* Used different cables
* Moved ports on modem from LAN 1 to LAN 4 as suggested
* Upgraded to the latest firmware and run through all steps again.
This is my second day of trying to get the Orbi working. I'm frustrated beyond belief, and am ready to return it to the store.
Any suggestions?
8 Replies
Use the Orbi in access point mode with your existing router. Turn off the WiFi radios on your existing router.
Hi, I should have mentioned that I am trying to replace my exisiting router with the Orbi, so all of the steps above were performed with my exisiting router switched off and/or unplugged from the modem.
Yes, but it sounds like you cannot use Orbi as your router, perhaps due requirements of your ISP.
The benefit of Orbi is in WiFi coverage--not advanced routing features. Unless you have some compelling reason to replace your router with Orbi, just use Orbi for WiFi and keep your existing router.
Why exactly are you trying to replace your existing router with Orbi?