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Forum Discussion
RadioactiveMan
Feb 01, 2019Tutor
Orbi Speedtest Posting Erroneous Results - Getting slow speeds - wired and wireless
This is more to help the community out, not a question per se:
So I I got an RBR50-router and RBS50-satellite running up in my house.
I am using an Arris Surfboard SB8200 and subscribe to...
FURRYe38
Feb 01, 2019Guru - Experienced User
What FW version are you using on the Orbi?
Enable WMM is wireless QoS. It should be always enabled for wireless devices and performance with wireless connections. IT should have no impact on wired connections.
https://kb.netgear.com/221/WMM-WiFi-Multimedia
Others have this enabled and get to spec speeds. I know I do.
Seems like if the prior Orbi was working well and the newer one didn't, maybe a configuration issue or a difference in something.
RadioactiveMan wrote:
This is more to help the community out, not a question per se:
So I I got an RBR50-router and RBS50-satellite running up in my house.
I am using an Arris Surfboard SB8200 and subscribe to Comcast Xfinity 150/5 mbps BLAST! internet.
The 2 set combo was working just fine, but I came across a 3 set combo for an incredible deal and purchased it.
Upon setting it up, resetting cable modem, etc., the speedtest wired and wireless were running 80 mbps (half) when the previous 2 set combo was working at full 180mbps. I wired up directly to the cable modem and it was 180mbps. I then checked the speedtest under the ADVANCED tab: SETUP --> QoS Setup which is basically just a glorified speedtest. This test also got 180mbps. So I knew something had to be happening during the router distribution aspect.
I came across another Netgear forum which mentioned QoS settings. Someone said that there is a more advanced page that is not available on the regular routerlogin firmware page (https://community.netgear.com/t5/Orbi/Hidden-Orbi-QOS-settings-Do-they-work/td-p/1598178) a post by Breggen gave the URL (edited for correctness): http://routerlogin.net/QOS_main.htm
Once there I UNCHECKED the defaulted box of:
Enable WMM (Wi-Fi multimedia) settings
This kicked the speed back up to normal 180 mbps on virtually all devices. I have no idea if that is the default and why it would not have been checked on my previous 2 set combo when I reset it to default settings upon purchase.
Regardless if YOU are having speed issues and know it is not your cable modem and the router firmware speedtest in the regular QoS setup is posting normal speeds, please go to the "special" QoS settings and disable WMM.
This took me a while to figure out.
Thank you everyone, good luck!
RadioactiveMan
Feb 02, 2019Tutor
Did not see that option before, thanks for pointing it out.
Interestingly despite it being QoS for WiFi only, disabling WMM allowed for all devices (wireless and wired) to obtain the maximum bandwidth I subscribe too.
Not sure why that would be the issue, but it worked.
- FURRYe38Feb 02, 2019Guru - Experienced User
Wonder why your system seems to be working with WMM disabled then. I know mine works with with enabled.
Well if it works then use it as is.
Good Luck.
RadioactiveMan wrote:
Did not see that option before, thanks for pointing it out.
Interestingly despite it being QoS for WiFi only, disabling WMM allowed for all devices (wireless and wired) to obtain the maximum bandwidth I subscribe too.
Not sure why that would be the issue, but it worked.
- RadioactiveManFeb 02, 2019Tutor
So like you all said, I was probably wrong.
I just enabled WMM and the speed is holding.
I do not know why after a hard reset and then a firmware reset why it was still showing half the speed until I disabled the WMM and rebooted. Whatever happened during the second reboot mustve switched off/on something, but now it seems to be working irrespective of WMM which like you all said should not have effected anything.
- FURRYe38Feb 02, 2019Guru - Experienced User
Ok. Ya, WMM should always be enabled.
We've certainly need some odd behaviors with Orbi and seems to be hard to track down where these oddities maybe coming from. Reason why I manually load FW and do resets and setup from scratch. Usually by the time I'm done setting one up, theres at least several reboots done and the system has settled in by then. Hoping new FW will make things even better.
Something you might try. Ask NG about there new beta.
RadioactiveMan wrote:
So like you all said, I was probably wrong.
I just enabled WMM and the speed is holding.
I do not know why after a hard reset and then a firmware reset why it was still showing half the speed until I disabled the WMM and rebooted. Whatever happened during the second reboot mustve switched off/on something, but now it seems to be working irrespective of WMM which like you all said should not have effected anything.