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Route66Scott's avatar
Route66Scott
Tutor
May 08, 2020

Orbi Voice RBS40V Firmware V2.5.1.2 has typo in "Public_UPNP_gatedesc.xml" file... Help!

After setting up my Orbi system I discovered that the RBS40V satellite is causing my computers and media server to throw up constant errors. 

My Plex server has been repeating this set of errors every 14 seconds:

XML: Entity: line 2:
XML: parser
XML: error :
XML: attributes construct error
XML: <root xmlns="urn:schemas-upnp-org:device-1-0"<%pnpx_root_desc();%>>
XML: ^
Error parsing content.
Error parsing XML: Error parsing file.
SSDP: Error parsing device schema for http://192.168.2.3:80/Public_UPNP_gatedesc.xml

I examined the Public_UPNP_gatedesc.xml file in my browser, and determined that there is a typo in line 2:

<root xmlns="urn:schemas-upnp-org:device-1-0"<%pnpx_root_desc();%>>

Yep, it's that extra >.

I submitted the bug to Netgear support, but never received a reply. As Netgear doesn't appear terribly proactive on their support or their firmware updates, I looked into dealing with this myself. I assumed I could telnet into the RBS40V, as one can into the RBR50 router, but there does not appear to be any way to enable this on the RBS40V. (I've googled it to death.)

So...

1. Is there any reasonable way to reach someone at Netgear who can make this depressingly simple change to their firmware, and issue an update?

2. Does anyone have a way to telent into the RBS40V satellite? 

(And yes, it's too late for me to simply return this mesh system and replace it with something else...)

>

19 Replies

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  • cgullett's avatar
    cgullett
    Aspirant
    May 24, 2020
    I don’t have your model, but I do have a RBW30 with exactly the same problem involving Plex. On the RBW30, RBS50 and RBR50 you change the page on your URL to /debug.htm and there is a checkbox To enable telnet. On the RBW30 the setting is persistent, on my 50s it does not survive a reboot.
    • Route66Scott's avatar
      Route66Scott
      Tutor
      May 24, 2020

      The RBS40V does have a debug.htm page, but it has different settings and switches than the routers. It doesn't have a checkbox to enable telnet.

      I've spent far too much time researching this with no luck. It's disappointing that this is all because of a single character typo. 

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Jun 01, 2020

        Hi Route66Scott

         

        Let me check on this. I will get back to you for any updates.

         

        Regards, 
        Blanca 
        Community Team

  • Mstrbig's avatar
    Mstrbig
    Master
    Nov 28, 2020
    Route66Scott wrote:

    After setting up my Orbi system I discovered that the RBS40V satellite is causing my computers and media server to throw up constant errors. 

    I examined the Public_UPNP_gatedesc.xml file in my browser, and determined that there is a typo in line 2:

    <root xmlns="urn:schemas-upnp-org:device-1-0"<%pnpx_root_desc();%>>

    Yep, it's that extra >.

    That is not a typo as it is not a double >.

    Look closely at <root xmlns="urn:schemas-upnp-org:device-1-0"<%pnpx_root_desc();%>>. In layman's  terms you will see the beginning routine's "<" then the sub-routine's "<". At the end, the first ">" is for the sub-routine and the second ">" is closing the routine..

    For the record my PLEX server is running with no issues, and my setup includes an RBS40V.

    IMHO the error is caused by something missing: 

    Plex server parsing errors are usually caused by corrupted or missing dynamic-link library (DLL) files. Related errors mostly occur when a program mishandles the file during use. The most common problem happens within the Windows registry, where applications look up the location of DLL files they need. And because they are critical files, when a DLL file becomes unavailable, you will see a generated error. 

    • Route66Scott's avatar
      Route66Scott
      Tutor
      Nov 28, 2020
      I’m not running Windows.

      Grab a copy of the Public_UPNP_gatedesc.xml file and have a look. Or drop it into your favorite code editor.
      • Mstrbig's avatar
        Mstrbig
        Master
        Nov 29, 2020
        Route66Scott wrote:
        I’m not running Windows.

        Grab a copy of the Public_UPNP_gatedesc.xml file and have a look. Or drop it into your favorite code editor.

        I did, and the line you state is wrong, is exactly the same as several Public_UPNP_gatedesc.xml files I looked at.

        Again, I'm not seeing the issue with my RBS40v or any other Orbi device. You said you are not running Windows, as I am running the latest Pro with all the latest updates. I have also downloaded the ncessary libraries. So maybe the issue lies with your libraries not being up to date?

        Don't know for sure as I don't need it, but this may help with the UPNP issues users are seeing.

        Fix the UPnP issue in double NAT environment | Database & Cloud (dbcloudsvc.com)