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Forum Discussion

lokimon's avatar
lokimon
Tutor
Apr 10, 2020
Solved

Orbi: Why do I have to factory reset to get Attached Devices to show?

Firmeware version: V2.5.1.8

 

For some reason, every month or so, my Orbi loses the ability to show attached devices.

 

And then it is factory reset time.

 

Why?  What's going on?

 

This super sucks as I'm past being able to return this and I'm tired of having to enter the names of all my devices everytime I have to reset.

  • lokimon's avatar
    lokimon
    Apr 13, 2020

    So I didn't end up factory resetting the router.  It just seemed like such a drag to figure out which device was which and reenter names for them.

     

    Saturday and Sunday the attached devices list still said 0 satellites, 0 attached devices.

     

    This morning I was about to bite the bullet and factory reset, but got distracted with something else.

     

    This after I was going back to it, when lo and behold, the attached devices list started working again.

     

    Still on V2.5.1.8