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Forum Discussion

gjayw's avatar
gjayw
Aspirant
Jul 20, 2018

Orbi Wi-Fi Turning Off

Noticed over the past month that the Wi-fi from the orbi is momentarily switching off & on, all devices loose the signal then pick it up again, anyone else had this issue and if so how did you resolve it?

5 Replies

  • Nobody else reporting anything like this.

    Any other wifi nieghbors near by? if so, how many?

    Try changing to manual channel 1, 6 or 11.

    What FW version are you using?

    Distance between satellite(s) and router? Feet?

     

     

    • gjayw's avatar
      gjayw
      Aspirant
      No new neighbors, carried out an RF survey(I’m a network engineer with access to some handy tools) no difference when the Chanels are changed and no interference showing yet all 18 devices lose connectivity for a short period of time, irrespective of whether they are connected to the main orbi or the satellite unit, pretty sure this is an issue with the main orbi
      • Try changing to manual channel 1, 6 or 11.

        What FW version are you using?

        Distance between satellite(s) and router? Feet?


        gjayw wrote:
        No new neighbors, carried out an RF survey(I’m a network engineer with access to some handy tools) no difference when the Chanels are changed and no interference showing yet all 18 devices lose connectivity for a short period of time, irrespective of whether they are connected to the main orbi or the satellite unit, pretty sure this is an issue with the main orbi

         

    • gjayw's avatar
      gjayw
      Aspirant
      Already tried changing to channels 1, 6 or 11.
      What FW version are you using? V2.1.4.16
      Distance between satellite(s) and router? Feet? - 40ft
  • Has a full reboot of the system been performed.

    Try disabling Daisy Chain, Mimo and Fast Roaming..

    I would do as last resort, factory erase and set up from scratch...