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Pwhite858's avatar
Pwhite858
Aspirant
Mar 17, 2021

Orbi will not connect to internet.

I have internet access through my modem to my computer when not connected through the Orbi but no access when connected through the Orbi via ethernet.  Initially I lost the wifi connection so I restarted the modem but no luck.  After connecting the ethernet from my modem to my pc, I was able to re-establish internet connection by updating the ip address.  I  reconnected to the Orbi but see a flashing blue ring before it turns solid magenta.  

4 Replies


  • Pwhite858 wrote:

    I have internet access through my modem to my computer when not connected through the Orbi but no access when connected through the Orbi via ethernet.  Initially I lost the wifi connection so I restarted the modem but no luck.  After connecting the ethernet from my modem to my pc, I was able to re-establish internet connection by updating the ip address.  I  reconnected to the Orbi but see a flashing blue ring before it turns solid magenta.  


    what kind of modem do you have?

      • vajim's avatar
        vajim
        Master

        Pwhite858 wrote:
        Modem is
        Hitron E31N2V2 from isp.

        I believe that modem will need to be configured to the bridge mode.

         

        Has it ever worked?