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Forum Discussion
dg_sticks
Dec 23, 2016Guide
Orbi Wired Speeds Unacceptably Slow - Wifi Not Impacted - QoS Issues?
Ever since I have received my Orbi, I have been plauged with wired speed connection issues. My wired connection speed continues to be throttled from 10-20Mbps no matter what steps I take. My wireless...
suaveodean
Apr 03, 2017Tutor
I am having the exact same issue. I am very disappointed as I had high hopes from these. I had an Asus Rt-AC66U and run my desktop computer in my office which is hard wired to a gigabit switch with the feed coming directly from the router. I get speeds from Comcast around 235 Mbps. So yesterday I hooked up the orbi and tested all the wifi and was happy with the performance. However when I ran a speed test on my hard wired desktop, which I just got 235 Mbps when the Aus was hooked up, was now capping out at just under 100 Mbps. I checked my ethernet connection settings and all were still showing 1.0 Gigabit speed connections. I took my laptop and plugged into the router directly in my basement and was able to break 100 Mbps but the router is not playing nice with my gigabit switch and for some reason is capping speeds. As I paid $500 for this, it is clearly unacceptable for a piece of hardware to not work with a switch and only give us 4 LAN ports. When I found this thread I realized I was not alone and Netgear is having issues with this. I will be returning my Orbi today and get my Asus hooked back up. I would be curious if anyone else is using Modem > Orbi Router > switch and then having their speeds capped like it is a 10/100 connection?
Also what is up with Netgear support when they have known the Orbi QoS settings page is not working and they STILL have not fixed this? It shows as solved to make the user change the URL? wow.
https://community.netgear.com/t5/Orbi/QOS-on-Orbi-is-it-enabled-or-disabled/td-p/1192025
Computer: Windows 10
Orbi firmware: V1.8.0.6
- simonlinkeApr 03, 2017Aspirant
Yes, that was my experience too. I tried using the satellite to connect via Ethernet (effectively using it as a wireless bridge) but speeds were around 2.5 Mbps. Connection via Wi Fi 6 inches from the satellite was 350 Mbps.
- suaveodeanApr 03, 2017Tutor
I just tried taking the feed directly out of the switch, bypass the switch, and hooking into my desktop and it would still only give 95 Mbps. So I disconnected and hooked back up my Asus router and ran a test and it is immediately back to 232 Mbps. For some reason it was throttling my desktop computer and I do not know why. It is obviously nothing with my computer if just reattaching the old router fixes it. Well that bums me out...back to the drawing board for a mesh system....
- st_shawApr 03, 2017Master
I have measured 940 Mbps throughput between wired computers over the Orbi switch. Some piece of your hardware is either defective or misconfigured. That could be your Orbi, your cable, your switch, our your computer.
I recently had one port on a Netgear GigE switch go bad. That one port would only run at 100Mbs. Make sure the switch port is not your issue.
Obviously, make sure you are using Cat5e or Cat6 cables everywhere. Make sure the cables are less than 300' long. You could also try another desktop or laptop, if you have one available.
The problem might be the link speed auto-negotiate process on your desktop. Assumng you are using Windows, you should be able to hardcode the NIC on your desktop to 1000Mbit. You could try that and see if that fixes the issue.