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Forum Discussion
Orbi with GS728TPP (Smart Managed Switch)
I have an Orbi and have issues with the ethernet connections - wireless works fine (most of the time). Setup is Modem -> Orbi -> GS728TPP -> computer. I have been having significant issues where the wired connection hangs 40-60% of the time when surfing the internet and sometimes times out. It will then start working again after 2-3 seconds but the constant hanging is getting annoying.
Reading here it seems like managed switches is not preferrable but I needed a POE switch. I put the switch in "switch" mode but doesn't seem to have helped.
Can anybody advise what I need to do for settings?
4 Replies
Wow. This is not your typical "home gigabit switch". It is more complicated than the Orbi by far!
A few things pop out:
From the User Manual: http://www.downloads.netgear.com/files/GDC/GS728TP/GS752TP_GS728TP_GS728TPP_SWA_3Dec2013.pdf
p. 28. "Green Mode". I would start by disabling all of the "Green" modes. Better to burn a few kilowatts than have your connection go down all the time. If this doesn't fix things, I'd turn them back on one at a time.
p. 107. IGMP Snooping. Users more capable than I have mentioned that IGMP causes problems for an Orbi.
My guess is that your instinct is correct. This switch has tons of capabilities that may not mesh with a WiFi router. The proof, of course, would be to temporarily drop a "dumb" gigabit switch between the Orbi and this switch and connect the computer (and the GS728) to the dumb switch. Would not cause any measurable delay in the network, and might solve the problem for under $50 without doing anything else.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Is the RBS connected to the switch?
ShaunML09 wrote:I have an Orbi and have issues with the ethernet connections - wireless works fine (most of the time). Setup is Modem -> Orbi -> GS728TPP -> computer. I have been having significant issues where the wired connection hangs 40-60% of the time when surfing the internet and sometimes times out. It will then start working again after 2-3 seconds but the constant hanging is getting annoying.
Reading here it seems like managed switches is not preferrable but I needed a POE switch. I put the switch in "switch" mode but doesn't seem to have helped.
Can anybody advise what I need to do for settings?
Router Firmware = V2.3.5.30
Switch = 6.0.1.24
Internet is through Fiber Optic with a company called Summit Broadband. The interior "modem" is by IPhotonix and the outside "box" is by Photonix as well - I don't have specific information on the models. The internet itself works well on wireless, its just the wired connections that are the problems.
The Orbi is connected to the Switch with ethernet cable.
Is the switch connected between the RBR and RBS? Or is the RBS directly connected to the RBR?
Check into the switches management UI to see if there is any IGMP protocols in the switch. Disable them ALL. Orbi has known issues with switches running IGMP and Green Ethernet features.
Try the Orbi sytem in AP mode as a test....
