Forum Discussion

Aspirant

Jul 22, 2018

Orbi won't reach garden room

Hi, I bought a RBK50 setup but putting the satelite in the garden room is just out of range. I have a wired connection to it, but was hoping the Orbi would reach so that I could have the simpli...

Guru - Experienced User

Jul 23, 2018

Is both router and satellite using same version of FW?

The satellite should connect via wired afters it's been connected wireless. You can try this, bring the satellite to the same room as the router. Add it via wireless. Wait for the top LED to turn BLUE. when this happens, connect a LAN cable between the satellite and router. Top LED may turn on WHITE and pulsate, then turn on PINK, then BLUE. Wait for 5 minutes for BLUE to appear.

Let us know if you can get to this point.

stoosh98

Aspirant

Jul 25, 2018

FURRYe38 wrote:

Is both router and satellite using same version of FW?

The satellite should connect via wired afters it's been connected wireless. You can try this, bring the satellite to the same room as the router. Add it via wireless. Wait for the top LED to turn BLUE. when this happens, connect a LAN cable between the satellite and router. Top LED may turn on WHITE and pulsate, then turn on PINK, then BLUE. Wait for 5 minutes for BLUE to appear.

Let us know if you can get to this point.

Thanks, I will give it a try this weekend. Internet has been playing up so maybe that was causing the issue instead.