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Forum Discussion
stoosh98
Jul 22, 2018Aspirant
Orbi won't reach garden room
Hi,
I bought a RBK50 setup but putting the satelite in the garden room is just out of range. I have a wired connection to it, but was hoping the Orbi would reach so that I could have the simpli...
FURRYe38
Jul 23, 2018Guru - Experienced User
Is both router and satellite using same version of FW?
The satellite should connect via wired afters it's been connected wireless. You can try this, bring the satellite to the same room as the router. Add it via wireless. Wait for the top LED to turn BLUE. when this happens, connect a LAN cable between the satellite and router. Top LED may turn on WHITE and pulsate, then turn on PINK, then BLUE. Wait for 5 minutes for BLUE to appear.
Let us know if you can get to this point.
stoosh98
Jul 28, 2018Aspirant
FURRYe38 wrote:
Is both router and satellite using same version of FW?
The satellite should connect via wired afters it's been connected wireless. You can try this, bring the satellite to the same room as the router. Add it via wireless. Wait for the top LED to turn BLUE. when this happens, connect a LAN cable between the satellite and router. Top LED may turn on WHITE and pulsate, then turn on PINK, then BLUE. Wait for 5 minutes for BLUE to appear.
Let us know if you can get to this point.
Unfortunately it didn't work. The satelite would connect but would keep flipping from wired to wireless. Every restart it would start off promising with a pink then blue connection, but shortly after that it would go amber.
Is there a way to force the satelite to only connect via ethernet?
Also i'm plugging some additional devices into the satelite, is that likely to cause an issue?
- waynealightJul 28, 2018Apprentice
unfortunately the current fimware has a bug that requires you to connect the satellite wirelessly, let it sync then plug in the ethernet cable for it to switch to wired backhaul. so in order for it to work you will need to get a small battery backup ups. plug the satellite into the ups in the same room as the router. let it sync. afterwords. walk the satellite and ups to the garden room, plug in the ups and ethernet cable. it should then switch to ethernet and work fine. its a stupid setup but its a work around until the firmware is corrected. if you do not have a solid connection wirelessly before you plug ethernet in it will not work.
- FURRYe38Jul 29, 2018Guru - Experienced User
Ensure the LAN cable connection is good between the router and this one satellite. If the cable connection isn't good, then this could be an issue.
Also I would disable Daisy Chain on the router if your going to use a wired backhaul connection with a satellite.
Try connecting the satellite via wired back haul and then check the status on the router. And on the top LED. The top led should remain BLUE if it's got a good solid connection with the router on the cable connection. If it doesn't, you may need to try a different cable. Test the satellite near the router with a short patch cable. Does the satellite work well there? If so, then your other lan cable out to the remote location needs to be looked at.
stoosh98 wrote:
FURRYe38 wrote:
Is both router and satellite using same version of FW?
The satellite should connect via wired afters it's been connected wireless. You can try this, bring the satellite to the same room as the router. Add it via wireless. Wait for the top LED to turn BLUE. when this happens, connect a LAN cable between the satellite and router. Top LED may turn on WHITE and pulsate, then turn on PINK, then BLUE. Wait for 5 minutes for BLUE to appear.
Let us know if you can get to this point.
Unfortunately it didn't work. The satelite would connect but would keep flipping from wired to wireless. Every restart it would start off promising with a pink then blue connection, but shortly after that it would go amber.
Is there a way to force the satelite to only connect via ethernet?
Also i'm plugging some additional devices into the satelite, is that likely to cause an issue?
- stoosh98Aug 01, 2018Aspirant
FURRYe38 wrote:
Ensure the LAN cable connection is good between the router and this one satellite. If the cable connection isn't good, then this could be an issue.
Also I would disable Daisy Chain on the router if your going to use a wired backhaul connection with a satellite.
Try connecting the satellite via wired back haul and then check the status on the router. And on the top LED. The top led should remain BLUE if it's got a good solid connection with the router on the cable connection. If it doesn't, you may need to try a different cable. Test the satellite near the router with a short patch cable. Does the satellite work well there? If so, then your other lan cable out to the remote location needs to be looked at.
stoosh98 wrote:
FURRYe38 wrote:
Is both router and satellite using same version of FW?
The satellite should connect via wired afters it's been connected wireless. You can try this, bring the satellite to the same room as the router. Add it via wireless. Wait for the top LED to turn BLUE. when this happens, connect a LAN cable between the satellite and router. Top LED may turn on WHITE and pulsate, then turn on PINK, then BLUE. Wait for 5 minutes for BLUE to appear.
Let us know if you can get to this point.
Unfortunately it didn't work. The satelite would connect but would keep flipping from wired to wireless. Every restart it would start off promising with a pink then blue connection, but shortly after that it would go amber.
Is there a way to force the satelite to only connect via ethernet?
Also i'm plugging some additional devices into the satelite, is that likely to cause an issue?
The cable is fine, I checked it with a signal checking tool and all is connected properly and working well. I've plugged back in my old router and that is working fine, so just going to leave it as it is and maybe try the satelite optiona agiain in the future. For now, as the network is working, i will let sleeping dogs lie! Thanks for your help
- FURRYe38Aug 01, 2018Guru - Experienced User
Good Luck.
stoosh98 wrote:
FURRYe38 wrote:
Ensure the LAN cable connection is good between the router and this one satellite. If the cable connection isn't good, then this could be an issue.
Also I would disable Daisy Chain on the router if your going to use a wired backhaul connection with a satellite.
Try connecting the satellite via wired back haul and then check the status on the router. And on the top LED. The top led should remain BLUE if it's got a good solid connection with the router on the cable connection. If it doesn't, you may need to try a different cable. Test the satellite near the router with a short patch cable. Does the satellite work well there? If so, then your other lan cable out to the remote location needs to be looked at.
stoosh98 wrote:
FURRYe38 wrote:
Is both router and satellite using same version of FW?
The satellite should connect via wired afters it's been connected wireless. You can try this, bring the satellite to the same room as the router. Add it via wireless. Wait for the top LED to turn BLUE. when this happens, connect a LAN cable between the satellite and router. Top LED may turn on WHITE and pulsate, then turn on PINK, then BLUE. Wait for 5 minutes for BLUE to appear.
Let us know if you can get to this point.
Unfortunately it didn't work. The satelite would connect but would keep flipping from wired to wireless. Every restart it would start off promising with a pink then blue connection, but shortly after that it would go amber.
Is there a way to force the satelite to only connect via ethernet?
Also i'm plugging some additional devices into the satelite, is that likely to cause an issue?
The cable is fine, I checked it with a signal checking tool and all is connected properly and working well. I've plugged back in my old router and that is working fine, so just going to leave it as it is and maybe try the satelite optiona agiain in the future. For now, as the network is working, i will let sleeping dogs lie! Thanks for your help