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Forum Discussion
OrbiLogin requiring contant authentication
For the last couple of months, the web login from my desktop is useless. I can login ok to the orbi but it then constantly asks to reauthenticate. Most times it accepts the credentials but sometimes it doesn't and I have to give up. It's made it so it is unusable. Anyone else having this problem?
6 Replies
My experience is there are certain screens which pop up the user/password screen every five minutes or so (and other screens that do not). The "Attached Devices" screen is the one that annoys me the most. So, yes, I feel your pain.
What firmware version are you on? (please don't say the latest)
I know one of the versions had significant issues with this.
If you're on the most current, try factory resetting it and reinstalling.
yes, i believe it's the latest. It's an RBR50. Firmware is v2.3.5.30. And i've also noticed a drop in range as well associated with this firmware. So resetting will fix the firmware?
Be sure to clear out ALL browser caches before entering into the routers web page. Clear caches then exit the browser then re-open the browser then log in.
Has a factory reset and setup from scratch been performed since last update?
