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PB21UK's avatar
PB21UK
Tutor
Mar 25, 2019

Orbo update file faulty RBS40V-V2.3.0.10

I've downloaded the latest update this morning but after unzipping the file contained in the zip it is not the correct format, so the update will fail whichever method you choose auto or manual.

 

As this is a critical file I thought I would post so that Netgear can read and fix the file.

 

 

8 Replies

    • antinode's avatar
      antinode
      Guru

      > [...] after unzipping the file [...]

       

         Your attached picture shows what's in the zip archive; it does not
      show that you've extracted the file(s) from the archive.  Which you'd
      need to do before you could load the ".chk" file into the router.

       

      > [...] contained in the zip it is not the correct format, [...]

       

         Says who?  Some zip/unzip program or other?

       

      > [...] so the update will fail whichever method you choose auto or
      > manual.

       

         Says who?  Did you try it?  How exactly?

       

            https://community.netgear.com/t5/x/x/m-p/1724099

       


      > Try changing the name from *.chk to *.img.

       

         That sounds to me like a seriously poor idea.  Have you ever actually
      tried it?  On anything?

    • michaelkenward's avatar
      michaelkenward
      Guru

      michaelkenward wrote:

      Try changing the name from *.chk to *.img.

       


      I suggest that because it works and is a well known move in the Orbi bit of this community.

       

      Orbi - NETGEAR Communities

       

      You might like to visit that zone, rather than trying to get help in the area for Netgear General WiFi Routers (Non-Nighthawk). There may not be that many experienced Orbi users here.

       

      The "wrong name" issue has already appeared there.

       

      Solved: Re: RBW30 - Firmware 2.3.0.4 - NETGEAR Communities

       

      That one came from FURRYe38 who has experience with Orbi and Netgear.

       

      There is at least one satisfied customer.

       

      Solved: Re: RBW30 - Firmware 2.3.0.4 - NETGEAR Communities

       

       

      • PB21UK's avatar
        PB21UK
        Tutor

        I wonder if a moderator could move it to the correct community? I did use winwar to unzip the file to leave me with the update file.