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Solved
Port forwarding not working
I have an Orbi RBR20 with the plugin wall satellite that’s functioning ok but I can get port forwarding working for our Hikvision DVR. I made a new custom Rule (Camera DVR) and entered the port range 16000 – 16003 but can hit the DVR box externally. Internally it’s accessible. Yes I gave it a static IP already and UPNP is off. I have https mgmgt enabled on the router I can get to the router login page via IP or DynDNS hostname.
When log into a PC that’s on-site and test via canyouseeme.org for ports 16000 -16003 it shows they are not open. I’m very familiar with Orbi’s as I use one at home but also typically use Unifi, Sonicwall, firewalls so I know how to forward ports. The Orbi screen makes it very simple but is there a setting I am missing?
Turns out the port forwarding on the Orbi was working ok. I was finally able to remote into the DVR box from a local PC and ports the security guy said to forward were different from the ones programmed into the DVR box. Once I corrected those to the ones I had forwarding all is working. Thanks for the assistance anyway!
5 Replies
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
pstoric83 wrote:
........
When log into a PC that’s on-site and test via canyouseeme.org for ports 16000 -16003 it shows they are not open. ..............
Two possible reasons:
- The ISP modem/router is blocking the request before it reaches Orbi.
- The protocol you used in the port forwarding (udp/tcp) does not match the incoming request. What protocol did you choose?
I've ahve both TCP adn UDP being forwarded for that port range and that's correct. I use that DVR at multiple locations with the same settings and it works great. Only difference is that they have a Sonicwall instead of Orbi at the others.
As for modem, don't remeber, will need to check next time I am on-site (not sure when that will be) but the modem shouldn't be blocking it.
You can see in the pricuter it's running 2.3.1.44
Turns out the port forwarding on the Orbi was working ok. I was finally able to remote into the DVR box from a local PC and ports the security guy said to forward were different from the ones programmed into the DVR box. Once I corrected those to the ones I had forwarding all is working. Thanks for the assistance anyway!
