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Forum Discussion

mario73's avatar
mario73
Aspirant
Nov 27, 2018

Problem with Remote Management orbi rbr40

when i try to select remote managementi get an error message:an occured while activating remote magagement.

8 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    Is the error appearing on the Orbi app or on the routers web page in a browser? 

    • mario73's avatar
      mario73
      Aspirant

      fw v.2.2.1.210

      fatweb modem dv 2200

      in the app of ipad, while in android app it's not possible the configuration because after that i have selected management remote i'm direct to the page of userid and password

      this problem is new, few day ago was ok

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Can you enabled it using a PC and browser connected to the routers web page?