NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

thunderdragon's avatar
thunderdragon
Follower
Nov 11, 2018

product already registered

so sounds like I have run into a common problem with the router being already registard, so to start off with I dislike the way you have your support process set up I dont like hanging my information out for everyone to see. I purchased this orbi from amazon with the add stating that it was new with just a damaged box, ok so I bought it now its turning into being just a big pain. so I hope I can get in touch with a rep with a email that I can send my private into to directly sorry no offense guys I just don't trust anyone anymore thanks hope to hear from you

thanks

Installation

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Nov 12, 2018
     
    thunderdragon wrote:

    I dont like hanging my information out for everyone to see.

     

    I have no idea what that is all about. Or where you are asked to share your innermost with the world.

     

    This "can't register" issue comes up almost daily. Had you take the trouble to research it here you would have discovered that the usual response is to get in touch with a Netgear moderator, someone like DarrenM, with a private message.