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Forum Discussion
Solved
Purple router ring- RBR50
To whom it may concern:
My router ring color is purple. In an attempt to fix it, I changed from Router Mode to AP Mode. No change in ring color.
I was looking for the post that talked about router ring colors and I couldn't find it.
But more importantly I need this fixed. I currently have no internet.
So how do I fix this?
Firmware version: 2.7.3.22
Router mode: AP
My router ring color is purple. In an attempt to fix it, I changed from Router Mode to AP Mode. No change in ring color.
I was looking for the post that talked about router ring colors and I couldn't find it.
But more importantly I need this fixed. I currently have no internet.
So how do I fix this?
Firmware version: 2.7.3.22
Router mode: AP
Depending on how much effort has been put into customizing the Orbi configuration (assigning IP's, giving names to devices, etc.) the easiest step is to do a Factory Reset and start over.
https://www.youtube.com/watch?v=cMw4ePACgc4
(In my case, a reconfiguration takes me over two hours and it is my last resort when every other possible effort has failed.)
4 Replies
Router LED and Ring colors are explained here:
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
There must be at least one router in the network, either the ISP device or the Orbi. If the ISP device is "only a modem", then the Orbi cannot be placed in Access Point (AP) mode.
Depending on how much effort has been put into customizing the Orbi configuration (assigning IP's, giving names to devices, etc.) the easiest step is to do a Factory Reset and start over.
https://www.youtube.com/watch?v=cMw4ePACgc4
(In my case, a reconfiguration takes me over two hours and it is my last resort when every other possible effort has failed.)
- I have done the factory reset. To get the ORBI back and running, I need the initial password for the network. I have lost the paper that had it.
Is there any way to retrieve it?
