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ajredaelli's avatar
ajredaelli
Tutor
Sep 18, 2020

RBK 50 Can’t Setup

I can’t find a way to setup. I have named my wi fi but the App seems to look for an Orbi92 - which does not exist! I’m at a loss. Someone please help. Online teacher and I can’t be off line. My unit also had a satellite. Much appreciated.

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Sep 18, 2020

    Try connecting a wired PC or laptop to the back of the RBR and use a web browser pointed at 192.168.1.1 or orbilogin.net. Walk thru the setup wizard there. I would factory reset the RBR. Press the reset button for 15 seconds then release. Try the setup wizard here. 

  • Mstrbig's avatar
    Mstrbig
    Master
    Sep 19, 2020
    ajredaelli wrote:
    I can’t find a way to setup. I have named my wi fi but the App seems to look for an Orbi92 - which does not exist! I’m at a loss. Someone please help. Online teacher and I can’t be off line. My unit also had a satellite. Much appreciated.

    Make sure bluetooth is turned on, on your device you are using to install the Orbi. Go into your device's WIFI network settings and look for the router WIFI and login.

    I prefer using the app, as it is so much easier for me. So reset the Orbi router, reboot the modem it is going to connect to, plug in the Orbi and turn it on, load up the Orbi app and perform a new installation. Follow the instructions Verbatum. Once the Orbi router is up and running, follow instructions for the satellites. Once the satellites are up and running, move them to their location.